Licensing and monitoring of zoos
 

Zoo licence

Licence summary

To run a zoo you need a licence from the local authority.

The licence will be subject to fees, and conditions to ensure the proper conduct of the zoo. Click on the link to see a list of Mid Suffolk District Council’s Environmental Health Fees and Charges. (PDF 21Kb)

Eligibility Criteria

At least two months before making an application for a licence to operate a zoo in the Mid Suffolk District Council area, the applicant must give notice in writing (including by electronic means) to the Council of their intention to make the application. The notice must identify:

  • the zoo's location
  • the types of animals and approximate number of each group kept for exhibition on the premises and the arrangements for their accommodation, maintenance and wellbeing
  • the approximate numbers and categories of staff to be employed in the zoo
  • the approximate number of visitors and motor vehicles for which accommodation is to be provided
  • the approximate number and position of access to be provided to the premises
  • how required conservation measures will be implemented at the zoo

At least two months before making the application, the applicant must also publish notice of that intention in one local newspaper and one national newspaper and exhibit a copy of that notice. The notice must identify the location of the zoo and state that the application notice to Mid Suffolk District Council is available to be inspected at the Council offices.

Regulation Summary

A summary of the regulation relating to this licence

Application Evaluation Process

When considering an application Mid Suffolk District Council shall take into account any representations made by or on behalf of:

  • the applicant
  • the chief officer of police
  • the appropriate authority - this is either the enforcing authority or relevant authority in whose area the zoo will be situated
  • the governing body of any national institution concerned with the operation of zoos
  • where part of the zoo is not situated in the area of the local authority with power to grant the licence, a planning authority for the relevant area (other than a county planning authority)
  • any person alleging that the zoo would affect the health or safety of people living in the neighbourhood
  • anyone stating that the zoo would affect the health or safety of anyone living near it
  • any other person whose representations might show grounds on which the authority has a power or duty to refuse to grant a licence

Before granting or refusing to grant the licence, Mid Suffolk District Council shall consider any inspectors' reports based on their inspection of the zoo, consult the applicant about any conditions they propose should be attached to the licence and make arrangements for an inspection to be carried out. At least 28 days notice of the inspection shall be provided by the Council.

Mid Suffolk District Council will not grant the licence if they feel that the zoo would adversely affect the health or safety of people living in near it, or seriously affect the preservation of law and order or if they are not satisfied that appropriate conservation measures would be satisfactorily implemented.

An application may also be refused if:

  • Mid Suffolk District Council is not satisfied that accommodation, staffing or management standards are suitable for the proper care and wellbeing of the animals or for the proper conduct of the zoo
  • the applicant, or if the applicant is an incorporated company, the company or any of the company's directors, managers, secretaries or other similar officers, or a keeper in the zoo, has been convicted of any offence involving the ill-treatment of animals

Applications to renew a licence will be considered no later than six months before the expiry of the existing licence, unless a shorter time period is allowed by the local authority.

The Secretary of State, after consulting the local authority, may direct them to attach one or more conditions to a licence.

The local authority may advise the Secretary of State that, because of the small number of animals kept in the zoo or the small number of the kinds of animal kept there, a direction should be made that that a licence is not required.

Will Tacit Consent Apply?

No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from Mid Suffolk District Council within a reasonable period, please contact the Environmental Health Department. You can do this online if you applied through the UK Welcomes service (PLEASE NOTE THIS LINK IS NOT CURRENTLY LIVE)

Apply online

Send notification of your intention to operate a zoo (LINK NOT CURRENLY LIVE)

Apply for a licence to operate a zoo (LINK NOT CURRENTLY LIVE)

Tell us about a change to your existing zoo licence (LINK NOT CURRENTLY LIVE)

Failed Application Redress

Please contact Mid Suffolk District Council’s Environmental Health Department in the first instance.

If the applicant is refused a licence, they may appeal to a magistrates' court within 28 days from the date on which the applicant receives written notification of the refusal.

Licence Holder Redress

Please contact your Mid Suffolk District Council’s Environmental Health Department in the first instance.

A licence holder may appeal to a Magistrates' court:

  • any condition attached to a licence or any variation or cancellation of a condition
  • the refusal to approve the transfer of a licence
  • a zoo closure direction
  • enforcement steps relating to any unmet condition

The appeal must be brought within 28 days from the date on which the licence holder receives written notification of the authority's decision as to the relevant matter.

Consumer Complaint

We would always advise that in the event of a complaint about a zoo the first contact is made with the zoo by you - preferably in the form a letter (with proof of delivery). If that has not worked, you may contact Mid Suffolk District Council’s Environmental Health Department via Customer Service Direct. if you are located in the UK, Consumer Direct will also give you advice. From outside the UK contact the UK European Consumer Centre.

Any person who wishes to appeal against a decision to close a zoo may apply to the local Magistrates' court. Appeals must be made within 28 days of the notice of the local authority decision.

Other Redress

If you have other complaints about a zoo such as noise, pollution, etc, also should one licence holder complain about another you may contact Mid Suffolk District Council’s Environmental Health Department via Customer Service Direct.

Trade Associations

None

If you wish to discuss making an application for a zoo, require a paper application form, want to make a complaint about a zoo, or have any query regarding the licensing process, you may contact Mid Suffolk District Council’s Environmental Health Department via Customer Service Direct.