Debt problems? At risk of losing your home?

If you are at risk of becoming homeless please contact the Homelessness team for advice, support and options using the details below.

Contact Details

Liz Keeble (Homelessness Prevention Officer)
Email: liz.keeble@midsuffolk.gov.uk
Address: Mid Suffolk District Council, Council Offices, 131 High Street, Needham Market, Ipswich, IP6 8DL
Telephone: 01449 724754
Fax: 01449 721946

or

Gwen Cracknell (Homelessness Prevention Officer)
Email: gwen.cracknell@midsuffolk.gov.uk
Address: Mid Suffolk District Council, Council Offices, 131 High Street, Needham Market, Ipswich, IP6 8DL
Telephone: 01449 724754
Fax: 01449 721946 

You can also contact one of the organisations below who can provide support, information and advice.

Community Legal Service Direct

Provide free information direct to the public on a range of common legal problems. Free advice is available from specialist legal advisers about benefits, tax credits, debt, education, employment or housing.
Phone: 0845 345 43 45
Web: www.clsdirect.org.uk
Leaflets Available:
1) ‘Dealing with debt: Your legal rights’. Code: LSC001E
2) ‘Losing your home: 'Dealing with eviction and homelessness’. Code: LSC006E

Mid Suffolk Citizen’s Advice Bureau

Email: bureau.stowmarket@cabnet.org.uk
Web: www.nacab.org.uk 
For self help, general advice and information: www.adviceguide.org.uk
Address: 5 Milton Road, Stowmarket, Suffolk, IP14 1EZ
Opening hours for drop in or telephone advice:
Monday 9.30am - 3.30pm
Tuesday 9.30am - 3.30pm
Wednesday Closed all day
Thursday 9.30am - 6.30pm
Friday 9.30am - 12.30pm

Advice UK

Web: www.adviceuk.org.uk

National Debt Line

For advice and help on dealing with personal debts.
Phone: 0808 808 4000
Web: www.nationaldebtline.co.uk

Tax Aid

For advice on tax issues including tax debt.
Phone: 020 7803 4959
Web: www.taxaid.org.uk

Office of Fair Trading

For problems with credit, loans and hire purchase.
Phone: 0845 456 3000
Web: www.ofcom.org.uk

National Homelessness Advice Service (NHAS) in connection with ‘Communities and Local Government’, ‘Citizen’s Advice Bureau’ and ‘Shelter’

Web: www.nhas.org.uk 
Leaflet Available:
1) ‘Are you worried about your mortgage? Get advice now'. Code: RH 1792

Consumer Credit Counselling Service

Offers you help to deal with multiple debts.
Phone: 0800 138 111
Web: www.cccs.co.uk

Financial Services Authority (FSA)

Produce guidance on how to manage money.
Phone: 0845 606 12 34
Web: www.moneymadeclear.fsa.gov.uk

Payplan

Give advice on debts.
Phone: 0800 917 78 23
Web: www.payplan.com

Shelter

Help with housing, mortgage debt or problems with welfare benefits. Free housing advice helpline.
Phone: 0808 800 44 44, 8:00 am-8:00 pm, Monday to Friday
Web: www.shelter.org.uk/adviceonline 

Council Tax Benefits

For eligibility for help with Council Tax bills contact the Jobcentre Plus or Mid Suffolk District Council.
Phone: Jobcentre Plus- 0800 055 66 88, or, Mid Suffolk District Council: 0845 606 6067
Web: www.jobcentreplus.gov.uk

Income Support and Job Seeker’s Allowance

For information, advice or to make a claim contact the Jobcentre Plus or Mid Suffolk District Council.
Phone: Jobcentre Plus- 0800 055 66 88, or, Mid Suffolk District Council: 0845 606 6067
Web: www.jobcentreplus.gov.uk
Address: Jobcentre Plus - 49 Ipswich Street, Stowmarket, Suffolk, IP14 1AN, or, Mid Suffolk District Council - 131 High Street, Needham Market, Suffolk, IP6 8DL

Pension Credit

For information, advice or to make a claim visit the Local Pension Centre.
Phone: 0800 99 12 34
Web: www.thepensionservice.gov.uk

Working Tax Credit and Child Tax Credit

Phone: 0845 300 39 00
Web: www.hmrc.gov.uk/taxcredits

Mortgage Rescue Scheme

To find out information about the mortgage rescue scheme please click here.

Further Information

To be directed to the web page where you can access our leaflets, please click here.

If you need any further help for where to go to for advice or if you need help accessing any information such as leaflets please contact the Housing department using the details below.

Contact Details

Department: Housing Options
Address: Mid Suffolk District Council, Council Offices, 131 High Street, Needham Market, Suffolk, IP6 8DL Telephone: 01449 724754 or 724761