Housing Services Performance
Mid Suffolk District Council uses performance information extracted from HouseMark's National Benchmarking Club and Stock Retained Councils Benchmarking Club, using HouseMark's subscription website, to establish, review and improve the performance of the Housing Services department. Performance management is key to our success in Housing Services.

Our Purpose is "To deliver local access to high quality, value for money services" (Extract from Mid Suffolk District Council Strategic Plan 2007-2011)

Mid Suffolk District Council's latest quarterly housing performance benchmarking reports

Every three months, Mid Suffolk District Council reviews its performance information against other housing organisations within HouseMark's benchmarking clubs. The information collected is used to create a quarterly housing performance benchmarking report that outlines the following:
  • Our performance for the quarter
  • Comparison of our performance against the Council's own targets for the quarter
  • Our HouseMark quartile performance position and ranking for each performance indicator where applicable. Quartile positions and ranking are awarded to the Council based on the other housing organisations taking part in HouseMark's National Benchmarking Club and Stock Retained Councils Benchmarking Club

Please click the links below to access all available benchmarking reports.

Housing performance benchmarking reports: April 2011-March 2012

Quarter 1: April 2011 - June 2011

Quarter 2: July 2011 - September 2011

Housing performance benchmarking reports: April 2010-March 2011

Quarter 1: April 2010 - June 2010

Quarter 2: April 2010 - September 2010

Quarter 3: April 2010 - December 2010

Full year: April 2010 - March 2011

If you would like more information, would like to discuss our housing performance or require any of the above documents in any other language or format, please contact the Housing department using the details below.

Contact Details

Name: Martin King (Head of Housing Services)
Email: Martin.King@midsuffolk.gov.uk
Address: Mid Suffolk District Council, Council Offices, 131 High Street, Needham Market, Ipswich, IP6 8DL
Telephone: 01449 724769
Fax: 01449 724727

Or,

Name: Aimi Serjeant (Housing Policy Officer)
Email: Aimi.Serjeant@midsuffolk.gov.uk
Address: Mid Suffolk District Council, Council Offices, 131 High Street, Needham Market, Ipswich, IP6 8DL
Telephone: 01449 724773
Fax: 01449 724727