Housing Services Performance
Mid Suffolk District Council uses performance information from other councils in the Greater Haven Gateway sub region with their own housing stock, and average high performance figures achieved for all Council's in England (released by the Audit Commission), to establish, review and improve the performance of the Housing Services department. Performance management is key to our success in Housing Services.

Our Purpose "To deliver local access to high quality, value for money services" (Extract from Mid Suffolk District Council Strategic Plan 2007-2011)


Mid Suffolk District Council's latest quarterly housing performance benchmarking reports

Mid Suffolk District Council looks at its performance on a quarterly basis, which mean every 3 months. Every 3 months Mid Suffolk District Council collects performance information from other housing organisations in the Greater Haven Gateway sub region to compare their performance with. The information collected is then used to create a quarterly housing performance benchmarking report.

Housing performance benchmarking reports outline the following:

  • The Council's performance for the quarter
  • Comparison of our performance for the quarter against our performance from the same time last year
  • Comparison of our performance against the Council's own targets for the quarter
  • To establish a performance position for different performance indicators, which is called a quartile position. This position is awarded to Mid Suffolk District Council for different performance indicators based upon average high performance figures achieved for all Council's in England
  • Comparison of our performance for the quarter with other councils' in the Greater Haven Gateway sub region
Please click the links below to access all available benchmarking reports:

Year 2009-10

Quarter one (April 2009 - June 2009)

Quarter two (July 2009 - September 2009)

Year 2008-9

Quarter one (April 2008 - June 2008)


Quarter two (July 2008 - September 2008)

Quarter three (October 2008 - December 2008)

Full year (April 2008 - March 2009)


Benchmarking updates for Mid Suffolk District Council

From time to time Mid Suffolk District Council will collect performance information from various locations and based on various services within housing. This information is used to create benchmarking updates. To access all available updates please click the links below:

Read our new benchmarking update for 2007/8 based on 2007/8 quartile data released by the Audit Commission.

If you would like more information, would like to discuss our housing performance or require any of the above documents in any other language or format, please contact the Housing department using the details below.


Contact Details

Name:
Martin King
Email: Martin.King@midsuffolk.gov.uk
Address: Mid Suffolk District Council, Council Offices, 131 High Street, Needham Market, Ipswich, IP6 8DL
Telephone: 01449 724769
Fax: 721946

Or,

Name: Aimi Serjeant (Housing Policy Officer)
Email: Aimi.Serjeant@midsuffolk.gov.uk
Address: Mid Suffolk District Council, Council Offices, 131 High Street, Needham Market, Ipswich, IP6 8DL
Telephone: 01449 724773
Fax: 01449 724779