Mid Suffolk District Council provides a collection service for disposing of items that householders are unable to take to the HWRC.

Remember, good quality furniture could be re-used or recycled:

Stowmarket Lions Club (Jan – March) take good quality furniture: 07789 600170
Ipswich Furniture Project: 01473 404004
Gate House Furniture Project, Bury St Edmunds: 01284 754967
Addullam’s Cave Stowmarket, charity that will take away furniture: 01449 770082
British Heart Foundation, good quality furniture and working electrical goods: 01473 226736
FIND (Families in Need) – Furniture: 01473 833351
www.freecycle.org

Instructions
Please read the following and use the links below to confirm that the items you wish to have collected are acceptable, before requesting a Bulky Refuse collection.

• The service is not intended as a house clearance service, all items must be easily accessible at one point outside the property or where you normally leave your rubbish
• It is possible to instruct the refuse crew to remove materials from a driveway or similar, if there would be a problem with collecting from outside the property - however contractors employees are not allowed to enter a property, garage or shed to collect materials
• Items should not be filled with other rubbish
• Bags of refuse (up to ten ) - this counts as five items, if you have further bags or other bulky items you will need to complete and pay for another request.
• Carpet does not include underlay; this is a separate item; one room carpet is one item, but must be manageable by two people, otherwise it must be cut into pieces, rolled and tied
• Fridges / freezers - only one of these is accepted per bulky request
• Only items requested will be removed - if two identical items are on site but only one on the request, none of the items in question will be taken
• All items need to be ready for collection by 7am on the day of collection

What items are acceptable for bulky household waste removal?

What won't be collected as a bulky item?

Request collection of a bulky item
If you wish to request collection of a bulky household item, please complete the form Online or contact our call CSD on 0845 606 6067.  You will be asked to provide the following details:

• Name, address & telephone number of contact
• Address that materials will be collected from (must be within Mid Suffolk)
• Any special arrangements, e.g. will items be away from the kerb due to it being a busy road
• Date / week collection required, please refer to the Collection schedule to identify the collection day

Bank Holidays collections will be made a day later than stated .

Please note: your collection cannot take place until payment has been received. Your payment must to be received by midday on the last working day prior to your requested collection day.

Fees
Current fees for Mid Suffolk residents are £16 for up to 5 items, which will be increasing to £20 as of 7th April 2008. This is reduced to £10 if you are in receipt of housing or council tax benefit (you will need to provide a valid benefit number to receive this discount).