The Council is no longer providing an in-house pest control service. However, our recommended service provider will be MITIE, contact details are given below.
Any domestic and pest control requests we receive will be forwarded to MITIE. Please click the link for a list of MITIE's charges (PDF, 20kb) that are at a special rate available to residents within the Council's district.
We believe that we have negotiated very reasonable fees for work undertaken by MITIE, but it is a matter for each individual to decide whether to use this service or another service provider.
Equality Impact Assessment (PDF, 48Kb) - This is the Equality Impact Assessment that was undertaken as part of the process when the options for the future of the pest control service were being considered in 2010. It's main purpose was to determine the impact of moving to a single charging structure if provision of the service was continued.
Contact details for Mitie:
Website: Mitie Pest Control
Telephone: 0844 3350330
When contacting Mitie please remember to give them your name, address and contact telephone number and state the nature and whereabouts of the infestation e.g. rats under shed or mice in attic. You should be aware that you will be asked to make your payment, by debit or credit card, at the time of booking.
Rats, mice and cockroaches in a Food premises is a serious matter and will require urgent treatment.
The Ladybird Research Group, which is sponsored by DEFRA and based at the University of Cambridge, is carrying out a survey of all Harlequin ladybird sightings in the UK and are monitoring the levels of Harlequin ladybirds coming into this country. However, neither the Ladybird Research Group nor the Council are set up to provide pest control or advice on ladybirds.
If you would like to report a sighting, please go the Ladybird Research Group website.
With increasing regulations, government directives and the health risks attributed to pest infestation, the need to maintain a pest-free environment has never been so great.
British Beekeepers Association
The British Beekeepers Association (BBKA), registered charity 212025, was founded in 1874 and today it represents, at national level, the interests of 20,000 amateur beekeeper members and the 3 billion honey bees they care for when pollination activity is at its peak.
Harlequin Ladybird Survey
There are 46 species of ladybird (Coccinellidae) resident in Britain and the recent arrival of the harlequin ladybird has the potential to jeopardise many of these. The Harlequin Ladybird Survey will monitor its spread across Britain and assess its impact on native ladybirds.
The leaflets listed below contain information about certain pests and how they may be controlled/treated. Please click on the name of the pest that you are interested in to view and/or print the information:
- Bed Bugs (PDF, 166Kb)
- Bees & Wasps (PDF, 233Kb)
- Biscuit Beetles (PDF, 205Kb)
- Black Ants (PDF, 125Kb)
- Booklice & Psocids (PDF, 109kb)
- Brown Tail Moth Caterpillars (PDF, 132Kb)
- Carpet & Fur Beetles (PDF, 870Kb)
- Cockroaches (PDF, 231Kb)
- Fleas (PDF, 343Kb)
- Furniture Beetles & Wharf Borers (PDF, 915Kb)
- Houseflies (PDF, 701Kb)
- Larder Beetles (PDF, 210kb)
- Pigeons (PDF, 157Kb)
- Rats & Mice (PDF, 267Kb)
- Seagulls (PDF, 202Kb)
- Silverfish, Earwigs, Slugs & Woodlice (PDF, 816Kb)
- Spider Beetles (PDF, 140Kb)
Mid Suffolk District Council, 131 High Street, Needham Market, IPSWICH IP6 8DL
Telephone: 0845 606 6067