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Home > Features > Stay Safe in the Snow

Stay Safe in the Snow

Severe Weather can create dangerous conditions, both out and about and in the home. Here is our handy guide to the information available to support you during severe weather:

  • Make a note of the electricity and gas emergency numbers: call 105 in a power cut, or call 0800 111 999 to report a gas emergency
  • Register as a vulnerable customer: Vulnerable householders can get extra support by signing up to UK Power Networks' Priority Services Register
  • Keep your eyes open: check the weather forecast online, and if you have a power cut or a gas emergency remember to check on your neighbours
  • Allow extra time to travel if the weather is bad: you can also get advice on driving in the snow from the BBC website
  • Keep essentials in your home: you can be prepared by keeping a torch handy in the house, and can get your appliances serviced by a Gas Safe registered engineer
  • Check bin collections: hazardous conditions on the road can delay our bin collections, so check the collections page for updates

Find warnings, news and updates online:

Find out more:

Prepare for a power cut:

  • Keep the UK Power networks free phone number handy - dial 105 or call 0800 32 32 105 if calling from a mobile
  • If you have access to the internet, such as via a mobile device, visit the UK Power Networks website
  • Keep spare batteries for radios and torches - local radio stations often broadcast helpful information
  • Keep an old-fashioned corded phone which you can plug in, as cordless phones won't work in the event of a power cut
  • Dress warmly in several layers of clothing, stay in one room or even get into bed
  • Take care if using candles, tea-lights and other naked flames
  • Keep fridges and freezers closed, with a blanket over as they will stay cold for many hours
  • Switch off all your electrical equipment, except one light which will let you know when the power comes back on
  • Remember the street lights may also be off so take care if you go out
  • Look out for elderly neighbours; please consider taking them round a flask of hot water or hot food