The Community Alarms Officer will happily call and demonstrate the alarm without obligation. For more information, please contact us:

1. By phone: 01449 724752
2. By email: Wendy.Allum@midsuffolk.gov.uk

Press the button to test the alarm. If Flagship Telecare answers, tell them what the problem is. If there is no response, telephone 01362 696175 to report the fault at any time of the day or night.

It is simple to apply for sheltered housing:

1. Register with Gateway to Homechoice (opens new window) online
2. Call: 01449 724762
3. Visit the Council offices, 131 High Street, Needham Market, Suffolk, IP6 8DL

Orbit East provides two services for older people:

1. Orbit East HomeWorks HandyHelp Service (opens new window) 

The Orbit East HomeWorks HandyHelp service offers assistance with minor repairs or odd jobs at your home if you are a homeowner or private tenant and:

• are over the age of 60 or
• are disabled or vulnerable and
• live in Babergh, Forest Heath, Ipswich, Mid Suffolk, Suffolk Coastal District Council, St Edmundsbury or Waveney local authority areas

2. Suffolk Home Improvement Agency (also known as Care and Repair) (opens new window).

The Suffolk Home Improvement agency provides advice, support and practical help to older homeowners and private tenants and people of any age with a disability who need help to repair, improve or adapt their home so that they can continue to live comfortably, safely and independently. 

If you need to contact us in an emergency outside of normal office opening times (Monday - Friday 08:30am to 5:00pm) please call 01785 216767.

The out of hours service for Mid Suffolk District Council is provided by Stafford and Rural Homes (SARH).