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Change the Way You Pay

Cash payments will cease being taken for Council Tax and Rent at the Needham Market office from 1st January 2017.

The Council are changing the way we provide payment services at our Needham Market offices to fully utilise all the more efficient payment methods available to our customers. From the 1st January 2017, we will no longer be accepting cash payments at our offices for either rent or Council Tax.

We know that there are still some customers who prefer to pay over-the-counter. However, the majority of residents throughout the district use Direct Debit or other ways of paying bills and the number of people using the service at Needham Market is small compared to the cost of running this part of the wider service the staff provide.

You may not know that we currently have many different payment methods for both rents and Council Tax available

  • Direct Debit is easy and convenient. We offer various payment dates throughout the month.
  • Via this website
  • Online banking or Standing Order. Our bank details for paying Council Tax can be found here, with a form to pay rent by standing order available here.
  • Automated Telephone Payment line 0845 372 4112. This is available 24 hours/7 days a week (calls charged at 3p per minute plus your ‘phone provider’s access charge)

For customers who wish to carry on paying by cash, we already have the facility for these payments to be collected at Post Offices and local retailers and these will continue. We also want to support the local community in Needham and surrounding areas by asking our customers to visit their local retailers and Post Offices to make payments

Our Customer Support desks at Needham Market remain open for all other Council service enquires.  

Further information can be found online or you may contact our team on 01473 825798 (9am to 5pm weekdays) if you wish to set up a Direct Debit or talk with them about other payment methods.

By Duncan Merren on November 15th, 2016

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