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Council Housing 
Open: 8.30am to 5pm Monday to Friday

01473 825757


Tenancy information and enquiries, housing advice, housing allocations, homelessness advice, sheltered housing, garages, home alterations and disabled adaptations in council accommodation.

Council Housing Repairs
Open: 8.00 to 4pm Monday to Friday

01449 724732


For all Council Housing Repairs

General Enquiries
Open: 9am to 5pm Monday to Friday

01473 826622


Abandoned Vehicles, Lost & found Dogs, Dog Fouling, Fly Tipping, Littering, Noise Nuisance, Anti Social Behaviour reporting, Car Parks, Trees on Public Land, Street Cleansing/Graffiti, Dead Animal removal from roads and general enquiries.

Council Tax & Housing Benefit
Open: 9am to 5pm Monday to Friday

01473 825798


Council Tax, Council Tax Reduction, Housing Benefits and Council Housing Rents. Also signposting to Financial Assistance

Automated Payments Telephone Hotline

0845 372 4112

Available 24 hours a day; You can pay Counil Tax, Business Rates, Housing rent, Garage Rent, Repayments, Car Park Fines, Invoices. This call will cost you 3 pence per minute plus your phone company’s access charge’.

Open: 9am to 5pm Monday to Friday

01449 724612


Planning Permission, Planning Enquiries, Planning Applications, Listed Buildings and Conservation, Trees & hedges, Development Control.

Waste Services
Open: 8.30am to 5pm Monday to Friday

01449 778678


For all enquiries on bin collections, recycling, garden waste, collection of bulky items etc.

Emergency Out of Hours
Open: 5pm to 9am Monday to Friday, All Day Saturdays and Sunday and bank Holidays

0808 168 7794

Stafford & Rural Homes

For emergency access to council services when the offices are closed e.g. burst pipes in council accommodation.

Sudbury Advice Centre

01787 372331

Gaol Lane, Sudbury

The Sudbury Advice Centre is able to give advice and guidance on County Council, District Council and Town Council services. Application forms, literature and service details are available at the advice centre. You can also make payments for Council services.

SMS Text Mobile

07827 842833

This is a text service that is available for those who have hearing difficulties, this number is checked daily



Careers / Recruitment

Careers/Recruitment/HR phone number 01473 826661, e-mail HRSupportTeam@baberghmidsuffolk.gov.uk or internal extension (from Babergh office) 4039.



If you intend to make a visit to resolve an enquiry, making an appointment means you should not have to wait to be seen. Please telephone the relevant team as listed above or the Council switchboard on 01473 826622 and speak to the service you require to book an appointment.

All visitors are seen as quickly as possible but at peak times there may be a delay


Key contacts for Suffolk County Council:

A range of service information and transactions are available on Suffolk County Council’s website, please visit www.suffolk.gov.uk

If you are unable to find the information you require via their website you can contact them on the numbers below.


Office Opening Hours

The council is open from Monday to Friday, 8.30am - 5pm (excluding Bank Holidays)

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