How to contact us 

General Enquiries, Mid Suffolk District Council Offices, 131 High Street, Needham Market, Ipswich, Suffolk, IP6 8DL

Telephone: 0845 606 6067 or 01449 724500

Fax: 01449 724627

SMS text mobile: 07827 842833

Email: customerservice@csduk.com or webinfo@midsuffolk.gov.uk

Visit us

You can also visit the council premises to make enquiries. Our reception areas are run by Customer Service Direct (CSD), a partnership between Suffolk County Council, Mid Suffolk District Council and BT, bringing together your council services in one place.  Find out more about our CSD Customer Service  (opens new window) 

To find our location, please visit:  How to Find Us (opens new window) 

Here you can find an A-Z of council services (PDF, 109Kb)

Opening Hours

The council is open from Monday to Friday, 8.30am - 5pm. 

Key contacts:

Admissions: 0845 600 0981

Automated telephone payment line: 0845 303 9482

Bin collections: 0845 606 6045 or email: recycling@midsuffolk.gov.uk

Benefits Helpline: 0845 606 6080

Blue Badge Enquiries: 0808 800 4005 or email: customer.first@csduk.com

Council Tax helpline: 0845 603 4713

Customer First Social Services: 0808 800 4005 or email: customer.first@csduk.com

Planning, please email: planningadmin@midsuffolk.gov.uk