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Home > Waste Services > Service Delays

Service Delays

Before any missed bin is reported please ensure that:-

  • The correct bin is presented at the edge of your property by 06:30 on collection day.

  • That all waste/recycling is contained within in the bin  (The lid is firmly shut) or in authorised council sacks (NO black bags)

  • The bin is not contaminated (For Example Glass, Food or Bagged Waste in the recycling bin, or Garden waste in the refuse bin)

For further information about what goes in your bins see here

In addition the following common issues can affect your collections

  • Roadworks 

  • Obstructive parking of vehicles

  • Refuse collection vehicle breakdowns

  • Severe Weather

In the event of these an other issues, we will list below those that we are aware of and instruct the contractor to return for affected areas as soon as is possible.

Report a missed collection

Service Update (21/02/2018 09:31 AM)

Mid Suffolk (Recycling)

Collection of recycling waste is currently delayed in the following locations:

  • Wetheringsett-cum-Brockford (Vehicle Breakdown)

  • Beyton Road, Drinkstone (Road Closure)

Please continue to present your waste at the usual location, we will return to complete your collection as soon as it is possible.

Mid Suffolk (Garden Waste)

This service is running normally

Mid Suffolk (Trade)

We currently have some delays with our business waste collection service, caused by a delay last week.

Please continue to present your waste in the usual location, we hope to be caught up by the end of the day on Wednesday.

Babergh (Refuse)

This service is running normally

Babergh (Garden Waste)

This service is running normally.

Babergh (Trade)

This service is running normally.