Do you know that there is extra money available to help people who are currently in receipt of Housing Benefit or the housing cost element of Universal Credit, but do not get enough benefit to pay their rent?
In special circumstances, we can make a discretionary housing payment to give extra help with rent. If the amount you are awarded is not enough to meet your rent, you can apply for a discretionary housing payment. We treat every claim individually.
Do you need to move but can't afford the rent in advance payment or deposit? If so then our Housing Solutions team can assist in assessing your needs for a move, the affordability of the accommodation and liaising with landlords. Certain funds including discretionary housing payments may be available to help facilitate moves in certain circumstances. Contact the Housing Solutions team on 0300 123 4000 (option 3) or email the housing solutions team.
Please note if you are over-accommodated and have extra bedrooms, we expect you to be working with your housing department to try and move to a property more suited to your family's needs before we can consider extra help.
If you wish to request a discretionary housing payment, complete an online form:
To request help towards rent in advance, rental deposits or administration costs use the form below:
When you complete the form, please answer the questions as fully as you can. The more information you give us, the better we will be able to understand your circumstances and your need for extra financial help.
There is no appeal right against the decision made regarding your discretionary housing payment award but you can ask us to look at the decision again.