Suffolk is a safe county to live in. However, we are not immune from anti-social behaviour (ASB) and for many communities it is a real concern.
Your Community Safety Partnership (CSP) has agreed minimum standards of service that will be provided to victims and witnesses of ASB.
We will not tolerate ASB. These standards form our promise to help keep Suffolk a safe place to live, work and visit.
What would not be considered as Anti-Social Behaviour
Behaviour that would not generally be considered as unreasonable or is a result of lifestyle differences is not considered anti-social behaviour and will not be dealt with under this Policy. This may include, but is not limited to, the following examples:
- Babies crying
- Cooking odours (although this may be considered an issue when odours come from mixed residential / business use properties)
- Normal behaviour occurring at unusual times due to different working patterns, provided that the resident is attempting to keep disturbance to a minimum
- One-off celebrations (although this can depend on the noise volume)
- Clash of lifestyles including cultural differences
- Children’s play
- Noise transference from one property to another
Why should I report ASB?
We know that being a victim of or witness to ASB can cause stress and upset. We want to tackle it in all its forms, so we need you to tell us when it happens.
We want you to feel confident in the service you will receive from your CSP. Our minimum standards of service will define our response.
We will ensure that we deal with your case in a timely, supportive and professional way.
If you are suffering as a result of ASB, you can expect your CSP to treat the problem seriously.
How do I report ASB?
In an emergency, you should always call 999. An emergency is:
- when a crime is happening
- when someone suspected of a crime is nearby
- when someone is injured, being threatened or in danger
To report ASB or a crime when it is not an emergency call 101.
What can I do if I have previously reported the issues?
If you have already reported ongoing anti-social behaviour (ASB) to either:
- the police
- your district / borough council
- your housing provider
and you feel that no action has been taken to resolve it, you can activate the Community Trigger. This is a request for us to review your case.
What is a Community Trigger?
The Anti-Social Behaviour (ASB), Crime and Policing Act 2014 introduced the Community Trigger. This trigger is designed to give victims of ongoing ASB the right to request a review of their case and bring agencies together to take a collaborative approach in finding a solution.
It is also known as the 'ASB Case Review'.