Before reporting a missed collection, please check the amended waste collection schedule following the Christmas and New Year period.
The recent icy/snowy weather means there are some service delays. Please continue to put your bin out as scheduled and we’ll get to you as soon as we can.
Please wait until 5.30pm on your collection day to report a missed collection.
We collect more than 100,000 bins across the districts every week. Sometimes, collections can be delayed due to dustcart breakdowns, severe weather, or crew sickness. Or, the bins could not be accessed because of roadworks or parked vehicles.
Delayed collections
The table below details any known delays to our collection service. We update this table every working day.
If your road/area is listed, it means we are already aware that you haven't had a collection. Therefore, please do not report a missed collection.
Instead, continue to leave your bin out. We will empty it as soon as possible.
| Type of collection |
Status/delays |
| Refuse (general rubbish) |
Dade Gardens - Bramford (Parked Vehicle)
Fenns Meadow - Combs (Parked Vehicle)
Hawthorn Close - Stowupland (Parked Vehicle)
Kirby Rise (part of road) - Barham (Parked Vehicle)
Miller Close (part of road) - Elmswell (Parked Vehicle)
Red Admiral Place - Bramford (Parked Vehicle)
Spindle Mews - Bramford (Parked Vehicle)
St Peters Court - Claydon (Parked Vehicle)
Delayed from Tuesday 6 January
Elm Close - Great Blakenham
Hornbeam Close - Great Blakenham
Delayed from Thursday 8 January
Abbots Walk - Stowmarket
Admiral Way - Barham
Aldous Court - Debenham
Andrews Close - Debenham
Aspall Road - Debenham
Back Street - Gislingham
Blacksmith Road - Cotton
Bloomfield Way - Debenham
Bohemian Road - Barham
Broad Road - Bacton
Broad Road - Cotton
Brook House Road - Cotton
Bullen Lane - Bramford
Cedar Farm Close - Barham
Chalk Hill Lane - Great Blakenham
Chalk Hill Rise - Great Blakenham
Cherry Tree Lane - Debenham
Church Lane - Claydon
Church Lane - Thwaite
Church Road - Coddenham
Church Road - Cotton
Church Road - Westhorpe
Clay Street - Thornham Magna
Clover Court - Debenham
Cock Road - Cotton
Coddenham Green - Creeting St Mary
Coddenham Green - Crowfield
Combs Ford - Stowmarket
Cooper Road - Gosbeck
Coopers Way - Barham
Cotton Lane - Cotton
Cotton Lane - Wickham Skeith
Daisy Green Lane - Wickham Skeith
Dandy Corner - Cotton
Deben Rise - Debenham
Dodmans Pightle - Wickham Skeith
Dove Close - Debenham
Dove Lane - Wickham Skeith
Eastlands Lane - Finningham
Field Way - Debenham
Fletcher Close - Barham
Foresters Walk - Barham
Garden Meadow View - Cotton
Gardeners Road - Debenham
Goodrich Close - Cotton
Grange Road - Wickham Skeith
Granville Court - Hemingstone
Great Back Lane - Debenham
Green Lane - Finningham
Harris Court - Debenham
Henry Street - Debenham
Hibbard Road - Bramford
High Street - Coddenham
Hillcrest Approach - Bramford
Hollow Lane - Coddenham
Ipswich Road - Claydon
Ipswich Road - Gosbeck
Jacks Green Road - Creeting St Mary
Kitchen Close - Wickham Skeith
Ladywell Road - Bacton
Ladywell Road - Westhorpe
Leamans Lane - Cotton
Limes Avenue - Bramford
Lock Close - Debenham
Lockington Close - Stowmarket
Lockington Crescent - Stowmarket
Lockington Road - Stowmarket
Lockington Walk - Stowmarket
Loraine Way - Bramford
Love Lane - Coddenham
Low Road - Debenham
Lower Road - Hemingstone
Mason Court - Barham
Meadow Brown End - Barham
Mendlesham Road - Cotton
Miles Paddock - Cotton
Mill Hill - Cotton
Mill Lane - Coddenham
Mill Road - Cotton
Millers Court - Barham
Moores Close - Debenham
Needham Road - Coddenham
Needham Road - Stowmarket
Norwich Road - Barham
Norwich Road - Claydon
Orchid Close - Debenham
Paper Mill Lane - Claydon
Parkers Road - Cotton
Pine View Close - Stowmarket
Raedwald Way - Debenham
Ravens Lane - Bramford
Rectory Road - Hemingstone
Rede Lane - Barham
River Close - Debenham
Rose Lane - Wickham Skeith
Sackvylle Street - Debenham
Sassoon Crescent - Stowmarket
Saxon Close - Debenham
Scuffins Lane - Cotton
Skipper Road - Barham
Sparrow Court - Debenham
Spartan Court - Debenham
St Andrews Close - Wickham Skeith
St Marys Gardens - Creeting St Mary
St Marys Road - Creeting St Mary
Station Road - Bacton
Station Road - Cotton
Station Road - Finningham
Stewart Field - Cotton
Stoney Lane - Debenham
The Broadway - Wickham Skeith
The Butts - Debenham
The Common - Little Blakenham
The Green - Coddenham
The Green - Wickham Skeith
The Grindle - Bramford
The Rookery - Creeting St Mary
The Slade - Claydon
The Square - Stowmarket
The Street - Bramford
The Street - Wickham Skeith
Thornbush Lane - Bramford
Thurleston Lane - Akenham
Thwaite Road - Wickham Skeith
Tollgate Court - Claydon
Topcrofts - Westhorpe
Town Field Close - Creeting St Mary
Tye Lane - Bramford
Vicarage Gardens - Debenham
Walsham Road - Finningham
Wardlaw Court - Debenham
Weavers Way - Barham
Wells Way - Debenham
Whitton Leyer - Bramford
Wickham Lane - Cotton
Wickham Road - Thornham Magna
Wickham Road - Thwaite
Willow Close - Gislingham
Willow Lane - Cotton
Woolner Close - Barham
|
| Recycling |
Brent Eleigh Road (part of road) - Lavenham (Parked Vehicle)
Brook Farm Road - Langham (Roadworks)
Gedding Hill - Gedding (Roadworks)
Lanecroft - Woolpit (Parked Vehicle)
Langham Road - Badwell Ash (Roadworks)
Langham Road - Hunston (Roadworks)
Stock Hill - Langham (Roadworks)
Summer Road - Walsham le Willows (Roadworks)
Town House Road - Langham (Roadworks)
Wiley Gate - Woolpit (Parked Vehicle)
Delayed from Monday 5 January
Blackbird Close - Thurston
Howes Avenue - Thurston
Lapwing Close - Thurston
Norton Road - Thurston
Partridge Close - Thurston
Pheasant Close - Thurston
Robin Close - Thurston
Royston Drive - Thurston
Wren Close - Thurston
Delayed from Thursday 8 January
Allen Road - Hadleigh
Chisnall Close - Hadleigh
Oxford Drive - Hadleigh
Rampling Close - Hadleigh
Ward Close - Hadleigh
|
| Garden waste (brown bin) |
Childer Road - Stowmarket (Parked Vehicle)
|
| Business waste |
Service up to date
|
| Clinical waste |
Service up to date
|
| Glass |
Service up to date
|
Report a missed collection
We are unable to make a return if:
- our bin collection advice was not followed. (For example, if you did not put the correct bin out by 6.30am)
- your bin contained non-accepted items
- black sacks left by the bin were not taken
- the bin has been refilled
- your bin was only partially emptied. Please make sure no items are lodged, or stuck in the bin, so it can be fully emptied next time
Please note that crews will log if there was a reason why they couldn't empty a bin. Dustcart camera footage may be viewed to check if the collection was actually missed, or whether the bin was out, before a return can be made.
Missed collections must be reported to us within two working days of it being missed.
Report a missed collection
Once you've submitted your report, please continue to leave your bin out and we will aim to make a return within five working days.
We will only contact you if we need further information, or the crew recorded a reason as to why the bin was not emptied.
How we use your information
If you would like to know how our Waste Services team use any personal information you provide us, please read our privacy notice.
