Information about the different types of support available for businesses during COVID-19 is available on our FAQs.
To help businesses navigate the financial support available, the Government has launched a new ‘support finder’ tool for businesses and self-employed people. The finder tool will ask business owners to fill out a simple online questionnaire and they will then be directed to a list of all the financial support they may be eligible for which could include:
Updates on Government advice, funding and guidance can be found on the COVID-19 Business Support website.
More information and support is available from the New Anglia Growth Hub, where trained advisers can provide guidance and support on a range of matters.
The second phase of the Discretionary Grant is now open. Find out more about the criteria, required supporting information or apply online by 9am, Friday 28 August.
We are still in the process of reviewing applications from phase one, so if you have a claim reference but have not yet heard from us about whether you have been successful, we will be in touch in due course.
The small business and retail, hospitality and leisure grant funds are still open for applications.
A: Businesses in the retail, hospitality and leisure sectors in England will not have to pay business rates for the 2020 to 2021 tax year. Businesses that have received the retail discount in 2019-20 have been contacted by the Council and rebilled for 2020/21.
You can check whether your business is eligible for business rate relief by reading the Government business rate guidance.
A: The same businesses that qualify for the retail discount are eligible for the grant. Businesses in these sectors with a rateable value of under £15,000, will receive a grant of £10,000. Businesses in these sectors with a rateable value of between £15,000 and £51,000, will receive a grant of £25,000.
The Council has contacted all eligible businesses regarding arrangements for payment of the grant. If you believe your business is eligible for a grant and you have not yet received your letter, please complete our online application form with your business details.
A: The government announced funding for local authorities to support small businesses that already pay little or no business rates because of Small Business Rates Relief or Rural Rate Relief. This is a one-off grant of £10,000 to help meet ongoing business costs. The Council has contacted all eligible businesses regarding arrangements for payment of the grant. If you believe your business is eligible for a grant and you have not yet received your letter, please complete the online form with your business details.
A: Grant income received by a business is taxable therefore the Small Business Grants, and Retail, Hospitality and Leisure Grants will be subject to tax. Only businesses which make an overall profit once grant income is included will be subject to tax.
A: To support nurseries at this time the Government has announced that they will be eligible for a business rates holiday for one year. That means non-local authority providers of childcare will pay no business rates in 2020-21, from 1 April. Eligible properties are currently being identified, and business will be contacted as soon as possible. If you believe that you should be eligible for this relief and have not heard from us by the 30 April 2020 please email the Business Rate Team
A: If you are not able to pay your business rates please contact the business rates team as soon as possible. The sooner the conversation is started they may be able to assist with rescheduling payment dates. Please email the Business Rate Team.
A: The self-employment support scheme will help if; you are self-employed or a member of a partnership, and have lost income due to COVID-19, your taxable income is less than £50,000 and you have submitted a tax return for the 2018-19 period. You will be entitled to a taxable grant worth 80% of your profits up to a maximum of £2500, for the next 3 months.
A: From Monday 4 May, HM Revenue and Customs (HMRC) will begin contacting customers who may be eligible for the government’s Self-Employment Income Support Scheme (SEISS).
Those who are eligible will be given a date when they can submit their claim (starting from 13 May). They will be able to claim a taxable grant worth 80% of their average trading profits up to a maximum of £7,500 (equivalent to three months’ profits). Once the claim is completed, payments will be made in a single instalment within six days.
Be aware: If you receive texts, calls or emails claiming to be from HMRC, offering financial help or a tax refund and asking you to click on a link or to give personal information, it is a scam. You should email it to email@example.com and then delete it.
A: All details on this are available on the Self-Employment Income Support Scheme (SEISS) website.
A: Income tax and VAT payments have been deferred, you do not need to apply for this but more detail is available on the Government COVID-19 support for business website
A: If you weren’t trading for the 2018/19 period you are not eligible for support through this scheme. You are able to apply for support through universal credit, details can be found on the Government COVID-19 support for business website
A: The Business Interruption Loan Scheme helps small and medium-sized businesses to access loans and other kinds of finance up to £5 million.
The government guarantees 80% of the finance to the lender and pays interest and any fees for the first 12 months. Find out more about the scheme eligibility and apply through the Government Business Interruption Loan Scheme webpage.
A: The Coronavirus Large Business Interruption Loan Scheme (CLBILS) supports large businesses, with an annual turnover of over £45 million.
All viable businesses with turnover of more than £45 million per year can apply for up to £25 million of finance. Firms with a turnover of more than £250 million can apply for up to £50 million of finance.
The scheme is available through a series of accredited lenders, which are listed on the British Business Bank website. The government provides lenders with an 80% guarantee on individual loans. Find out more about the loan and apply on the Large Business Interruption Loan Scheme webpage.
The Bounce Back Loan scheme helps small and medium-sized businesses to borrow between £2,000 and £50,000.
The government guarantees 100% of the loan and there won’t be any fees or interest to pay for the first 12 months. Loan terms will be up to 6 years. No repayments will be due during the first 12 months. Find out more and apply through the Bounce Back Loan webpage.
A: The New Anglia LEP has launched a Business Resilience and Recovery Scheme totalling around £10m. The aim of the grants is to support businesses in Norfolk and Suffolk through the COVID-19 pandemic and into economic recovery. More information can be found on the New Anglia LEP website.
A: All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time To Pay service. These arrangements are agreed on a case-by-case basis and are tailored to individual circumstances and liabilities. If you are concerned about being able to pay your tax due to COVID-19, call HMRC’s dedicated helpline on 0800 0159 559. The Government are intending to make available access to a Hardship Fund, details of which will be made available in due course.
A: The Government has announced legislation to allow small and medium-sized businesses and employers to reclaim up to 2 weeks Statutory Sick Pay (SSP) paid for sickness absence or shielding due to COVID-19. More information can be found on the Statutory Sick Pay (SSP): employer guide.
A: If you use PAYE you are able to access the Job Retention Scheme, this will support you to pay 80% of salaries rather than lay people off. This only applies to employees who have been asked to stop working, but who are being kept on the pay roll, otherwise described as ‘furloughed workers’. HMRC will reimburse 80% of their wages, up to £2,500 per month. This will include Employer National Insurance contributions and minimum automatic enrolment employer pension contributions. More guidance is available on the Coronavirus Job Retention Scheme webpage.
A: Many employees that are paid by PAYE are eligible to be supported by the job retention scheme. This scheme will cover the cost of up to 80% of your normal wages during this event. Information on whether you and your employer are able to be part of this scheme can be found on the Coronavirus Job Retention Scheme webpage.
A: All business owners who are concerned about paying rent or other bills should seek advice from the New Anglia Growth Hub to find out what business support is available. It is also advisable to contact your landlord with view to trying to agree a rent payment plan. The Government has announced that no commercial tenant will be allowed to be evicted for the next three months due to the business impact of the coronavirus.
The Government has published guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic. The guidance covers a range of different types of work. Download or view the Working Safely During Coronavirus Guide from the Government website.
A: Food businesses registered with Babergh and Mid Suffolk District Councils are in some instances permitted to carry out food deliveries. As a rule, this may be subject to compliance with planning conditions or the need for planning permission. However, the Government has announced they are to relax any planning restrictions for pubs, restaurants and cafes at this time to help businesses adapt and support individuals who are staying at home as a result of coronavirus. This in effect means that the Council may not necessarily investigate potential breaches in planning during this period, clear guidance for businesses is available on our website.
Alcohol cannot be sold or delivered unless an existing licence is in force which permits you to do so.
Further information is available at the Food Standards Agency website.
A. If you need to talk to us about how your business operates please contact the Economic Development team.
A: No, Construction sites have not been asked to close, so work can continue if it is done safely. Employers should ensure their workers on-site are able to follow the public health guidance, and they should consider responsible arrangements for ensuring their workers can travel in line with this advice, such as through staggering site hours to reduce public transport use during peak periods. The Government are continually reviewing the matter and updates can be found on the Remediation and COVID-19: Building Safety update
A: Further guidance on site safety is being provided and updated regularly by the Construction Industry Council.
A Making buildings safe, including progressing the remediation of high-rise buildings with unsafe cladding, particularly those with unsafe Aluminium Composite Material (ACM) cladding; and maintaining measures to ensure buildings are safe ahead of remediation, remains a priority for the government. The Government’s view is that this work is critical to public safety. Those responsible for commissioning building safety work, such as the remediation of high-rise buildings with unsafe ACM cladding, and the construction companies undertaking the work, should consider how best to proceed and/or mitigate the risks arising from such work being paused.