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Advice for our tenants - Coronavirus

Keeping our tenants and staff safe is always important 

Watch our short video which details how we can work together to stay safe whilst maintaining your home.

How can I contact you?

If you are struggling and you think we may be able to help, then please get in touch.

  • Email our rent collection team - we always encourage you to get in touch as soon as possible if you are struggling to pay your rent.
  • Email our tenancy support team for advice - we offer a range of advice and support including our Tenancy Support service. They can help with making sure you are getting the right income. Email the Tenancy Support Team as they may also be able to put you in touch with other support agencies who can help.
  • Phone 0300 123 4000 from 8.45am
  • For emergency repairs or to report dangerous structures, call 0808 168 7794
  • For a text mobile service for hard of hearing customers, call 07827 842 833