Garage rent is charged weekly.
The amount you pay will be set out within the agreement you signed.
We will give at least two weeks’ notice of any changes to payments. This means you are always aware of what we will take out of your bank account.
Pay by monthly direct debit
Paying by monthly direct debit is the easiest way to pay.
Download and complete the following form to set this up:
Pay online now
A convenient and secure way to pay, available 24 hours a day, seven days a week.
A fee, equivalent to 1.5% of the amount being paid, is collected on credit card transactions. No fee is charged for payments made by debit card.
Pay by telephone
You can pay over the automated phone service, by debit or credit card* at any time of the day, seven days a week.
Before calling make sure that you have your debit or credit card to hand. You will also need your account reference number which can be found on your bill.
Then follow the instructions. It is easy to use, just call 0845 3724112
Please note that payments can’t be made between 11pm to 11.20pm on Monday to Friday, as this is when we transfer information to our records.
*A fee, equivalent to 1.5% of the amount being paid, is collected on credit card transactions. No fee is charged for payments made by debit card.
Online banking or set up a standing order
You can pay your rent using online banking or set-up a standing order with your bank.
Please include your account number which can be found on your bill.
For standing order payments, please contact your bank and provide them with the details below.
If you are a Babergh tenant: Lloyds Bank PLC, Sort Code: 30-98-31, Account number: 01217347
If you are a Mid Suffolk tenant: Lloyds Bank PLC, Sort Code: 30-99-85, Account number: 00708698
If you can't pay your rent, let us know as soon as possible.
If you're finding it difficult to pay your rent, or if you're experiencing money problems, please contact us.
Please remember that we could take legal action if you don't pay your rent.
If your tenancy is in joint names, you are both responsible for all the rent and for any payments that have been missed.
If one joint tenant leaves the property, we can claim any rent owing from the remaining tenant or tenants, as well as from the tenant who leaves.
Visit our Money Advice and Support webpage to find out about other agencies available to offer you advice and support.