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Home > Housing > Council Housing > Report or Request a Repair

Report or Request a Repair

 

We will prioritise emergency works where there is a risk to people or significant property damage.

These works include but are not limited to:

  • power cuts
  • uncontrollable leaks or floods
  • blocked drains
  • insecure doors or windows
  • fire alarm faults and other repairs that cannot be put off

 

What to expect from us when carrying out works

When carrying out repairs, we will contact you ahead of your appointment. We will ask how you are feeling and discuss the best way to complete your repair.

We will follow social isolation and distancing wherever possible.

While we are in your home, please consider the safety of yourself and our staff. Make provision to isolate yourself in another room if possible.

We are making every effort to complete planned improvement and safety inspections. However, some works may be paused if staff and supplies are reduced.

 

Keeping our tenants and staff safe is always important

How we can work together to stay safe whilst maintaining your home (YouTube video)

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Emergency Repairs

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