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Home > Housing > Customer Engagement

Customer Engagement

Tenant Satisfaction Survey Results

A big thank you to all our tenants and leaseholders that took part in the 2019 Survey of Tenants and Residents.

Your responses have been carefully looked at and the results were presented to officers and Members.

We are now working on an action plan to make some key improvements and address the concerns you told us about.

You can view or download the survey results at the links at the bottom of this page.

We will add the action plan when it has been agreed so you can see what we are planning and when we hope to have things in place.

Congratulations to our four prize draw winners who each received a £50 shopping voucher!

If you have any questions or comments about the STAR Survey, the results or the action plan, please contact Natalie Lloyd, Improvement and Involvement Officer on 01449 724839 or email Natalie Lloyd.


Download the Babergh STAR Survey Results 2019

Download Mid Suffolk STAR Survey Results 2019