This page contains useful information for new Council tenants.
Please familiarise yourself with the terms and conditions within your tenancy agreement.
As a council tenant, you must pay your rent on time.
If you have an existing claim for Housing Benefit you will need to complete a change of address online, or if you would like to make a new claim, you can apply online.
For existing and new Housing Benefit applications, you will be required to submit a first night form in order to commence your claim.
When you move home, you are responsible for informing council tax of your move details.
Find out about your responsibilities.
Find out about our responsibilities.
You are responsible for notifying the utility providers for your gas, electricity and water supply that you have moved into the address. If you are unsure who your gas or electricity supplier is please contact UK Power Networks online or call 0800 029 4285.
To ensure accurate bills are generated for the address you must take the meter readings on the day that you move into your property and provide these to your utility supplier.
It is your responsibility to insure your belongings, furniture or decorations against fire, theft, vandalism, burst pipes and other household risks. The Council recommends Pay As You Go Contents provided by the Crystal Insurance Scheme. You can seek a quote by calling the helpline on 0845 601 7007 (Note: it may be cheaper to call 01628 586187 from a mobile). You are however, free to choose your own insurance provider.
There are certain things you need landlord permission for: