Sheltered housing is accommodation specifically designed for elderly, disabled or vulnerable people. It allows them to live independently. It usually consists of self-contained flats with communal facilities.
In most cases, it is available to people aged over 60. Sometimes, schemes may be open to those aged 55 or over.
In Babergh and Mid Suffolk, we have 21 sheltered schemes. These consist of bungalows, flats and bedsits. All schemes offer residents a safe, secure and comfortable environment, whilst retaining their own identity.
Each scheme has a Sheltered Housing Officer (SHO) who is responsible for the day-to-day running of the scheme. Their work includes:
- maintaining the buildings
- providing advice and support to tenants on available services - both from the Councils and our partners
- responding to emergencies
- making daily contact with residents (this is optional for the residents)
SHOs are not permitted to:
- provide nursing or day-to-day personal care
- give drugs or medicines
- collect shopping, pensions, prescriptions or pay rent
- be responsible for tenants' valuables
Cleaning and caretaking services
Each scheme has an appointed cleaner or cleaning contractor who maintains the communal areas. Our Housing Repairs team carry out maintenance, decorating and specialised cleaning of the communal areas.
Help in emergency situations is available for residents 24 hours a day. The scheme manager can be contacted during the day. An emergency alarm service, linked to Stafford and Rural Housing (SARH), is available out of hours.
Apply for sheltered housing
Applications for sheltered properties are handled via Gateway to Homechoice
For more information about the application process, please visit our Gateway to Homechoice - how it works webpage
If internet access is not available, please call us on 0300 1234000 (options 3 or 7). We can provide assistance with completing an application form or the bidding process.
Details of sheltered schemes
St Peters Court
St Edmunds House