Our Customer Services team are currently receiving a higher volume of
calls than normal. This might mean that you are waiting for a longer
amount of time to speak to an advisor. We have published a set of frequently asked questions about
Council Tax, where we have provided answers to the most common
queries we receive.
To register a death, you will need a Medical Certificate Confirming cause of Death (MCCD). This will be issued by a doctor or hospital consultant. Once you have the MCCD, you will need to register the death within five days. This time period includes weekends and bank holidays.
The Coronavirus Act (2020) temporarily allows Suffolk County Council (SCC) to register a death by telephone. This removes the need for relatives to visit SCC in person.
You will need to complete a pre-registration of a death. Then, once SCC have all the information that they need, a registrar will contact you directly to finalise the registration.