Making a complaint about a councillor

All our district and parish councillors must abide by the code of conduct adopted by their authority. Babergh and Mid Suffolk District Councils adopted the LGA Model Code of Conduct in March 2022. 

You can make a complaint about a councillor if you think that they have not followed the code of conduct. You will need to be clear about how you think the councillor has not followed the code of conduct.

Our Monitoring Officer can only deal with complaints about the behaviour of a councillor, which are covered by the code of conduct.

The code of conduct only applies to a councillor whilst they are performing their functions as a councillor. It does not apply to a councillor acting in their personal capacity.

The Monitoring Officer cannot deal with complaints about staff (for example, town clerks, parish clerks, or officers).

Make a complaint

You may complain about a councillor online:

Make a complaint about a councillor

Alternatively, if your complaint is directed towards a Babergh and Mid Suffolk officer (non-councillor), please follow the link below:

Complain about a Babergh and Mid Suffolk officer

If you wish to complain about town or parish council staff, please contact the respective council.

Further support

If you would like some informal advice before you submit your complaint, you can ring our Monitoring Officer Ifty Ali on 01449 724694

Download our Code of Conduct Complaints Procedure

Local Government and Social Care Ombudsman

If you are unhappy with the outcome of your complaint you can contact the Local Government and Social Care Ombudsman.

The Ombudsman does not offer a right of appeal against the Council's decision. However, they can consider if there was any fault in the way the Monitoring Officer or Standards Committee handled the complaint. 

Contact the Local Government and Social Care Ombudsman