Bin collections during COVID-19
Last updated 15 January 2021
During the current COVID-19 outbreak, we are working as hard as we can to make sure we continue to collect your waste. This includes prioritising our most essential collections.
This may mean that there are some delays, some bins get collected less often, or some collection services stop altogether for a period of time.
Current waste collection status
Garden waste (brown bin) collections
Our garden waste (brown bin) collections have been suspended from Monday 11 January 2021 until further notice.
This is to allow our crews to prioritise essential waste collections, such as the collection of refuse, recycling and clinical waste.
Unfortunately, our crews are not immune to the impacts of COVID-19. This allows us to free up available crew members to work on priority collections.
During this time, we are asking residents to compost their garden waste at home. Or, if that's not possible, to store it in their garden until the service is back up and running. If absolutely essential, garden waste can be taken to a Suffolk Recycling Centre.
If you have a real Christmas tree to dispose of, please read further information about Christmas tree recycling.
Please note, that future invoices will be adjusted to compensate for this period of non-collection.
Other collection services are currently running, however please check for any local delays.
How to get rid of your waste if you are either self-isolating or confirmed to have COVID-19
Any individuals who are self-isolating, either as a precaution or because they are confirmed to have COVID-19, should follow this advice to get rid of their household waste to ensure the virus is not spread:
- Individuals should place all personal waste such as personal protective equipment (PPE), used tissues and disposable cleaning cloths, securely in a plastic bag or bin liner.
- This plastic bag should then be placed in another plastic bag and securely tied.
- These bags must be stored separately to other waste for at least 72 hours before being placed in the general rubbish (refuse) collection.