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Home > Waste > My bin is damaged or missing

My bin is damaged or missing

Damaged bins

We can replace or repair your damaged bin.

Once reported, we'll let you know when to put it out for collection and you can continue to use it until we do.

Report a damaged bin

Missing bins

We recommend you clearly label your bin with a house name or number.

If your bins have not been returned after a collection, please check to see if a neighbour has taken in the bin by mistake or it has been left elsewhere on the road.

We charge £33.50 to replace a general rubbish bin and recycling bins can normally be replaced free of charge.

Report a missing bin or order a replacement

All replacement bins will be clean and serviceable, but we can't guarantee they'll be new.

No longer need your replacement?

Please contact our waste team to cancel and refund your order