My waste hasn't been collected

Find delays in your area via these quick links:

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We currently have delays in the following areas, please leave your waste at the regular collection point and we'll collect it as soon as possible:

↑

Garden

Babergh:

• Causeway Estate, Hitcham (Parked Cars)

Mid Suffolk

• Union Street East, Stowmarket (Parked Cars)
• Elm Road, Stowmarket (Parked Cars)

Refuse

Babergh

• Service up to date

Mid Suffolk

• Mellis Road, Thrandeston (Roadworks)
• Field Close, Beyton (Parked Cars)
• Holst Mead, Stowmarket (Parked Cars)

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Recycling

Babergh:

• Service up to date.

Mid Suffolk:↑

• Brambling Close, Stowmarket (Parked Cars)
• Dotterel Way, Stowmarket (Parked Cars)

Commercial

Babergh:

• Service up to date.

Mid Suffolk:

• Service up to date.

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Glass

Babergh:

• Service up to date.

Mid Suffolk:

• Service up to date.

↑

Clinical

Babergh:

• Service up to date.

Mid Suffolk:

• Service up to date.

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Reporting missed waste collections

Any missed collection must be reported within 2 working days (not including weekends or bank/public holidays).

Report a missed collection

What you can do to avoid unnecessary missed collections

Please ensure that:

The correct bin or sack is presented at the edge of your property by 06:30 on collection day.

All waste is contained within a council branded bin (with the lid firmly shut) or in authorised council sacks (NO black bags!).

Waste is not contaminated (e.g. glass, food or bagged waste in the recycling bin/sacks or garden waste in the refuse bin/sacks).

Further information about what can go in your bins and sacks

Unsure of when we collect your waste? Check our collection calendars

Common issues affecting collections

• Roadworks
• Obstructive parking of vehicles
• Vehicle breakdowns
• Severe weather

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Web page updated: 21/03/2019 @ 13:07 PM