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Home > Waste Services > My waste hasn't been collected

My waste hasn't been collected

Find delays in your area via these quick links:

We currently have delays in the following areas, please leave your waste at the regular collection point and we'll collect it as soon as possible:

Please note from Friday 19th April 2019 up to and including Friday 26th April 2019  ALL collections will be one day later due to the Easter bank holidays



  • Rodwell Close, Holbrook (Roadworks)
  • Abbott Way, Holbrook (Roadworks)
  • Frog Hall Lane, Hadleigh (Roadworks)

Mid Suffolk

  • Service up to date.



  • Nelson Road, Sudbury (parked cars)
  • Pinewood (To be cleared Saturday)
  • Brantham (To be cleared Saturday)

Mid Suffolk

  • Rags Lane, Woolpit (Roadworks) 
  • Hawes Lane, Norton (Parked Cars)
  • Monks Path, Elmswell (Roadworks)
  • Hall Lane, Elmswell (Roadworks)
  • Hugh Ager Close, Stowmarket (Parked Cars)
  • Laburnham Close, Worlingworth (Parked Cars)



  • Parsonage Lane, Chelsworth (Roadworks)

Mid Suffolk:

  • Milden Close, Stowmarket (Parked Cars)
  • Rattlesden Road, Drinkstone (Roadworks)
  • Garden House Lane, Drinkstone (Roadworks) 
  • Lower Road, Shelland (Roadworks)
  • Meadow View, Woolpit (Roadworks)
  • Oak Lane, Woolpit (Roadworks)
  • Cotton Lane, Cotton (Roadworks)
  • The Marsh, Wortham (Roadworks)
  • Wickham Road, Thornham Magna (Parked Cars)
  • Onehouse and Stowmarket due to vehicle breakdown. To be cleared Saturday
  • Claydon (To be cleared on Saturday)




  • Service up to date.

Mid Suffolk:

  • Service up to date.



  • Hadleigh - Thursday's collection delayed, rescheduled for Saturday. 

Mid Suffolk:

  • Service up to date.



  • Service up to date.

Mid Suffolk:

  • Service up to date.

Reporting missed waste collections

Any missed collection must be reported within 2 working days (not including weekends or bank/public holidays).

Report a missed collection

What you can do to avoid unnecessary missed collections

Please ensure that:

The correct bin or sack is presented at the edge of your property by 06:30 on collection day.

All waste is contained within a council branded bin (with the lid firmly shut) or in authorised council sacks (NO black bags!).

Waste is not contaminated (e.g. glass, food or bagged waste in the recycling bin/sacks or garden waste in the refuse bin/sacks).

Further information about what can go in your bins and sacks

Unsure of when we collect your waste? Check our collection calendars

Common issues affecting collections

  • Roadworks
  • Obstructive parking of vehicles
  • Vehicle breakdowns
  • Severe weather

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Web page updated: 18/04/2019 @ 14:27 PM