My waste hasn't been collected
We collect more than 80,000 bins across the districts every week.
Sometimes, collections can be delayed by factors out of our control. This includes; roadworks, vehicle breakdowns, crew sickness, severe weather or parked cars preventing safe access.
To avoid a missed collection, please make sure that your bin is out by 6.30am and check what should go in your bins. Any bin that contains items it shouldn't, will not be emptied.
Before reporting a missed collection
Please check below for any known delays in your area. If your road is listed below, it means that we are already aware that your waste has yet to be collected. Therefore, please do not report a missed collection, and continue to leave your bin out. The collection will be made as soon as possible.
- Refuse collections
- Recycling collections
- Garden waste (brown bin) collections
- Trade waste collections
- Clinical waste collections
- Glass collections
↑ Refuse collections
Babergh
- Service up to date
Mid Suffolk
- Old Norwich Road - Whitton
- Temple Road - Stowmarket (Roadworks)
- Unity Road - Stowmarket (Roadworks)
↑ Recycling collections
Babergh
- Service up to date
Mid Suffolk
- Service up to date
↑ Garden waste (brown bin) collections
Babergh
- Service up to date
Mid Suffolk
- Chalk Hill Lane - Great Blakenham (Parked Cars)
- Chalk Hill Rise - Great Blakenham (Parked Cars)
- Pine Close - Eye
- Ash Drive - Eye
- Maple Way - Eye
↑ Trade waste collections
Babergh
- Service up to date
Mid Suffolk
- Service up to date
↑ Clinical waste collections
Babergh
- Service up to date
Mid Suffolk
- Service up to date
↑ Glass collections
Babergh
- Service up to date
Mid Suffolk
- Service up to date
Report a missed collection
Missed collections must be reported to us within two working days of the missed collection.
Once we've received your report, we'll aim to make a return within five working days.
If your road is listed above, it means that we are already aware that your waste has yet to be collected. Therefore, please do not report a missed collection, and continue to leave your bin out. The collection will be made as soon as possible.
Report a missed collection
Page last updated: 22/04/2021 at 16:00