My waste hasn't been collected
Please note: Garden waste (brown bin) collections have been suspended until further notice.
We collect more than 80,000 bins across the districts every week.
Sometimes, collections can be delayed by factors out of our control. This includes; roadworks, vehicle breakdowns, severe weather or parked cars preventing safe access.
To avoid a missed collection, please make sure that your bin is out by 6:30am and check what should go in your bins. Any bin that contains items it shouldn't will not be emptied.
Before reporting a missed collection
Please check below for any known delays in your area. If your road is listed, it means that we are already aware that your waste has yet to be collected. Therefore please do not report a missed collection, and continue to leave your bin out. The collection will be made as soon as possible.
- Garden waste (brown bin) collections
- Refuse collections
- Recycling collections
- Clinical waste collections
- Glass collections
- Business waste collections
↑ Garden waste (brown bin) collections
Garden waste (brown bin) collections have been suspended from Monday 11 January 2021 until further notice - Read further information about the suspension of garden waste collections
↑ Refuse collections
Babergh
- Service up to date
Mid Suffolk
- Ashfield Road - Norton
- Church Lane - Norton
- Duckamere - Bramford
- Halls Lane - Norton
- Hawes Lane - Norton
- Heath Road - Norton
- Ixworth Road - Norton
- Ixworth Road - Stowlangtoft
- Jubilee Close - Norton
- Paper Mill Lane - Bramford
- Paper Mill Lane - Claydon
- Plumbers Arms Close - Norton
- Rookery Drive - Norton
- School Close - Norton
- The Beeches - Norton
- The Post Mill - Norton
- The Street - Norton
- Walnut Tree Close - Norton
- Woolpit Road - Norton
- Broadgrass Green - Elmswell (Parked Vehicle)
- Cherry Tree Lane - Botesdale (Roadworks)
- Falcon Grove - Stowmarket (Parked Vehicle)
- Hinderclay Road - Rickinghall Inferior (Roadworks)
- Lime Tree Place (part of road) - Stowmarket (Parked Vehicle)
- Pochard Close - Stowmarket (Parked Vehicle)
- Sanderling Way (part of road) - Stowmarket (Parked Vehicle)
- School Road - Hinderclay (Roadworks)
- St Peters Close (part of road) - Claydon (Parked Vehicle)
Due to a vehicle breakdown, there are currently delays to refuse collections from the following roads which are collected by our smaller dustcart:
Collections which were scheduled for 14/01/2021:
- Access Road from Hollow Lane to Woodend Green Farm - Tostock
- Barrells Road - Thurston
- Birds Road - Thurston
- Bond Street - Stowmarket
- Cedars Close - Thurston
- Church Lane - Norton
- Church Road - Thurston
- Clovers Court - Stowmarket
- Crown Street - Stowmarket
- Errington Way - Tostock
- Flatts Lane - Tostock
- Great Green - Thurston
- Haughley New Street - Wetherden
- Heath Court - Thurston
- Heath Road - Thurston
- Ixworth Road - Norton
- Ixworth Road - Thurston
- Kiln Lane - Elmswell
- Leys Road - Tostock
- Meadow Lane - Thurston
- Mill Lane - Thurston
- Normandy Close - Stowmarket
- Norton Road - Thurston
- Norton Road - Tostock
- Oak Road - Thurston
- Old Norton Road - Thurston
- Old Post Office Lane - Thurston
- Orchard Lane - Thurston
- Pakenham Road - Thurston
- Poplar Farm Lane - Thurston
- Regent Street - Stowmarket
- Sheepcote Lane - Stowmarket
- Spong Lane - Elmswell
- Spoonmans Lane - Stowmarket
- The Brickfields - Stowmarket
- The Crescent - Thurston
- The Drift - Thurston
- The Gardens - Norton
- The Green - Tostock
- The Orchard - Wetherden
- Union Street East - Stowmarket
- Verneuil Avenue - Stowmarket
- Wyards Lane - Thurston
Collections which were scheduled for 15/01/2021:
- Baldwin Way - Eye
- Briswell Green - Thorndon
- Broad Road - Bacton
- Broad Street - Eye
- Buckshorn Lane - Eye
- Chapel Lane - Stoke Ash
- Church Lane - Earl Stonham
- Church Lane - Stuston
- Church Lane - Wickham Skeith
- Church Street - Eye
- Clint Road - Eye
- Clint Road - Occold
- Clint Road - Thorndon
- Cow Green - Bacton
- Green Lane - Creeting St Mary
- Green Lane - Syleham
- Griffin Lane - Wetheringsett cum Brockford
- Grove Lane - Mendham
- Hollow Lane - Mendham
- Hundred Lane - Old Newton
- Hunters Lane - Mendham
- Hunters Lane - Metfield
- Ipswich Road - Stoke Ash
- Kerrys Farm Lane - Bacton
- Lambseth Street - Eye
- Langton Green - Eye
- Langton Grove - Eye
- Langton Park - Eye
- Laxfield Road - Fressingfield
- Leys Lane - Thrandeston
- Leys Lane - Yaxley
- Lowgate Street - Eye
- Ludgate Causeway - Eye
- Mill Lane - Stoke Ash
- Needham Road - Weybread
- Norwich Road - Braiseworth
- Norwich Road - Mendlesham
- Norwich Road - Mickfield
- Norwich Road - Stoke Ash
- Norwich Road - Wetheringsett cum Brockford
- Park Farm Lane - Hoxne
- Park Lane - Eye
- Pine Close - Eye
- Reading Green - Hoxne
- Stowmarket Road - Earl Stonham
- Swilltub Lane - Bacton
- Tacon Close - Eye
- The Common - Mellis
- Victoria Hill - Eye
- Wassicks Lane - Haughley
- Watering Road - Hoxne
- Watermill Lane - Weybread
- Withersdale Street - Mendham
- Wood Hall Lane - Stoke Ash
- Yaxley Road - Eye
↑ Recycling collections
Babergh
- Sarah Rand Road - Hadleigh (Parked Vehicle)
Mid Suffolk
- Falcon Grove - Stowmarket (Parked Vehicle)
↑ Clinical waste collections
Babergh
- Service up to date
Mid Suffolk
- Service up to date
↑ Glass collections
Babergh
- Delays to glass collections which were scheduled for 13/01/2021
Mid Suffolk
- Delays to glass collections which were scheduled for 14/01/2021
↑ Business waste collections
Babergh
- Service up to date
Mid Suffolk
- Service up to date
Report a missed collection
Missed collections must be reported to us within two working days of the scheduled collection date.
Once we've received your report, we'll aim to make a return within five working days.
If your road is listed above, it means that we are already aware that your waste has yet to be collected. Therefore please do not report a missed collection, and continue to leave your bin out. The collection will be made as soon as possible.
Please note: Garden waste (brown bin) collections have been suspended until further notice.
Report a missed collection
Page last updated: 15/01/2021 @ 17:05