Please wait until 5.30pm on your collection day to report a missed collection
We collect more than 100,000 bins across the districts every week.
Sometimes, collections can be delayed due to dustcart breakdowns or crew sickness. Or, the bins could not be accessed because of roadworks or parked vehicles.
Delayed collections
The table below details any known delays to our collection service. We update this table every working day.
If your road/area is listed, it means we are already aware that you haven't had a collection. Therefore, please do not report a missed collection. Instead, continue to leave your bin out. We will empty it as soon as possible.
| Type of collection |
Status/delays |
| Refuse (general rubbish) |
Blacksmiths Way (part of road) - Elmswell (Parked Vehicle)
Fieldfare Close - Stowmarket (Parked Vehicle)
Firecrest Drive - Stowmarket (Parked Vehicle)
Nuts Pightle - Thurston (Roadworks)
St Georges Road - Bramford (Roadworks) Abbots Way - Botesdale
Anderson Close - Needham Market
Ashbocking Road - Hemingstone
Ashbocking Road - Henley
Bells Cross Road - Barham
Bickers Hill - Coddenham
Brome Road - Stuston
Bulls Road - Hemingstone
Burton Drive - Needham Market
Caird Field - Henley
Catherines Hill - Coddenham
Cedar Walk - Needham Market
Chestnut Tree Close - Redgrave
Church Lane - Barham
Church Lane - Hemingstone
Church Meadows - Henley
Church Road - Ashbocking
Church Road - Redgrave
Churchway - Redgrave
Clay Lane - Hemingstone
Clay Lane - Henley
Cooper Road - Gosbeck
Crowfield Road - Coddenham
Dove Gardens - Stowmarket
Dudleys Close - Redgrave
Earlsford Road - Mellis
Fen Street - Redgrave
Finch Close - Stowmarket
Gallows Hill - Redgrave
Granville Court - Hemingstone
Green Hill - Coddenham
Half Moon Lane - Redgrave
Hall Lane - Redgrave
Hare And Hounds Corner - Hemingstone
Helens Close - Redgrave
Hemingstone Road - Ashbocking
Hibbard Road - Bramford
High Street - Coddenham
Highlands Close - Needham Market
Hillcrest Approach - Bramford
Hinderclay Road - Redgrave
Holts Meadow - Botesdale
Hurstlea Court - Needham Market
Ipswich Road - Gosbeck
Kestrel Drive - Stowmarket
Kingfisher Way - Stowmarket
Lakeview Meadow - Botesdale
Limes Avenue - Bramford
Loraine Way - Bramford
Love Lane - Coddenham
Low Road - Wortham
Lower Road - Coddenham
Lower Road - Hemingstone
Magpie Green - Wortham
Main Road - Hemingstone
Main Road - Henley
Mary Day Close - Coddenham
Mill Lane - Coddenham
Mill Lane - Redgrave
Moneypot Hill - Redgrave
Nightingale Close - Stowmarket
Norwich Road - Stuston
Old Bury Road - Stuston
Paget Close - Needham Market
Paper Mill Lane - Claydon
Pearsons Place - Henley
Platten Close - Needham Market
Pond End - Henley
Ravens Lane - Bramford
Rectory Green - Redgrave
Rectory Road - Hemingstone
Redgrave Road - Wortham
Robinsons Close - Mellis
School Lane - Coddenham
School Road - Coddenham
School Road - Henley
Slade Lane - Wortham
Stowmarket Road - Needham Market
Stuston Lane - Stuston
Swallow Drive - Stowmarket
The Common - Little Blakenham
The Common - Mellis
The Green - Barham
The Green - Redgrave
The Poplars - Coddenham
The Square - Henley
The Street - Bramford
The Street - Redgrave
Thornbush Lane - Bramford
Thornhill Green - Redgrave
Tye Lane - Bramford
Whitton Leyer - Bramford |
| Recycling |
Clay Lane - Bacton (Roadworks)
Goosander Road - Stowmarket (Parked Vehicle)
Moore Road - Stowmarket (Parked Vehicle)
Nuthatch Close - Stowmarket (Parked Vehicle)
Nuts Pightle - Thurston (Roadworks)
Star Wing Drive - Thurston (Parked Vehicle)
Wheatfields - Thurston (Parked Vehicle) Back Lane - Monks Eleigh
Bildeston Road - Chelsworth
Bildeston Road - Semer
Boxford Road - Milden
Broad Street - Groton
Castlings Heath - Groton
Church Lane - Semer
Church Road - Lindsey
Church Road - Milden
Cookes Hill - Semer
Daisy Green - Groton
Drakestone Green - Semer
Drury Lane - Milden
Elm Road - East Bergholt
Foysters Hall - Monks Eleigh
Hadleigh Road - Monks Eleigh
Hadleigh Road - Semer
Hall Road - Chelsworth
Hall Road - Lindsey
Kersey Road - Lindsey
Kersey Road - Semer
Lavenham Road - Lindsey
Lindsey Road - Chelsworth
Lindsey Road - Monks Eleigh
Long Meadow - Monks Eleigh
Milden Hall - Milden
Milden Road - Milden
Mill Green - Edwardstone
Overgang Road - Semer
Parliament Heath - Groton
Powney Street - Milden
Priory Green - Edwardstone
Rose Green Road - Lindsey
Round Maple - Edwardstone
Roundmaple - Groton
School Green - Edwardstone
School Lane - East Bergholt
Stackyard Green - Monks Eleigh
Swingleton Green - Monks Eleigh
Swingleton Hill - Monks Eleigh
Temple Bar - Edwardstone
The Common - Chelsworth
The Paddocks - Milden
The Park - Chelsworth
The Street - Lindsey
The Tye - Lindsey
Union Hill - Semer
Waldingfield Road - Lindsey
Watsons Hill - Semer
Whitesfield - East Bergholt
Willow Corner - Edwardstone |
| Garden waste (brown bin) |
Gules Green Lane - Fressingfield (Roadworks)
Southolt Road - Bedfield (Roadworks)
The Gardens - Norton (Roadworks)
The Street - Bedingfield (Road Closed) Monday 28 April Barley Green - Stradbroke
Bayles Way - Stradbroke
Brundish Road - Wilby
Cedar Close - Stradbroke
Chantala Close - Stradbroke
Christmas Lane - Metfield
Church Close - Wilby
Church Lane - Brundish
Church Road - Wilby
Cole Street - Wilby
Crown Corner - Brundish
Dennington Road - Brundish
Dennys Hill - Mendham
Farriers Close - Stradbroke
Field Close - Metfield
Foals Green - Wilby
Foals Green Road - Brundish
Framlingham Road - Brundish
Fressingfield Road - Metfield
Hall Road - Mendham
Horham Road - Wilby
Knevetts Close - Stradbroke
London City Road - Wilby
Low Road - Metfield
Marriotts Close - Wilby
Metfield Road - Mendham
Mill Lane - Mendham
Mill Lane - Metfield
Mundys Lane - Mendham
Peggs Hill - Mendham
Priory Close - Stradbroke
Prospect Close - Wilby
Russell Green - Wilby
School Lane - Mendham
School Lane - Metfield
Skinners Close - Metfield
Skinners Lane - Metfield
St Johns Meadow - Metfield
St Marys Close - Wilby
Stanway Green - Worlingworth
Stradbroke Road - Brundish
Street Farm Court - Mendham
The Common - Metfield
The Street - Mendham
The Street - Metfield
Town Farm Close - Metfield
Whites Close - Stradbroke
Wilby Road - Stradbroke
Withersdale Road - Mendham
Withersdale Street - Mendham
Wooten Green - Wilby
Worlingworth Road - Wilby Tuesday 29 April Abbey Road - Sudbury
Acton Square - Sudbury
Alan Phillips Way - Sudbury
Aldous Court - Debenham
All Saints Close - Wetheringsett Cum Brockford
Andrews Close - Debenham
Ash Drive - Eye
Ash Tree Close - Occold
Ashton Road - Eye
Aspall Road - Debenham
Baldwin Way - Eye
Beaconsfield Close - Sudbury
Beatty Road - Sudbury
Beech Close - Eye
Bellands Way - Eye
Bellwell Lane - Debenham
Bessies Orchard - Thorndon
Betty Cocker Grove - Great Cornard
Birchgrove - Thwaite
Bloomfield Way - Debenham
Bothy Close - Eye
Braiseworth Lane - Braiseworth
Braiseworth Road - Braiseworth
Braiseworth Road - Eye
Bramley Place - Debenham
Broad Street - Eye
Brockford Green - Wetheringsett Cum Brockford
Brome Avenue - Eye
Bucks Green - Bedingfield
Buckshorn Lane - Eye
Bulls Hall Road - Occold
Burkitts Lane - Sudbury
Burns Close - Yaxley
Canterbury Road - Sudbury
Castle Hill - Eye
Castle Street - Eye
Castleton Way - Eye
Cats Lane - Great Cornard
Cats Lane - Sudbury
Cedars Close - Occold
Cedars Rise - Occold
Century Road - Eye
Chambers Close - Bedfield
Chancery Lane - Debenham
Chapel Lane - Stoke Ash
Chaucer Road - Sudbury
Cherry Tree Close - Yaxley
Cherry Tree Lane - Debenham
Chilton Court - Sudbury
Chilton Lodge Road - Sudbury
Church Close - Kenton
Church Lane - Bedfield
Church Lane - Kenton
Church Lane - Occold
Church Lane - Stoke Ash
Church Lane - Thwaite
Church Lane - Yaxley
Church Street - Eye
Church Street - Occold
Church Street - Wetheringsett Cum Brockford
Church Walk - Sudbury
Clay Lane - Stoke Ash
Clint Road - Occold
Clint Road - Thorndon
Clyde Way - Eye
Colneys Close - Sudbury
Copper Close - Eye
Cornard Road - Sudbury
Courtenay Close - Sudbury
Cranley Road - Eye
Crayford Road - Sudbury
Croft Road - Sudbury
Cross Green - Debenham
Cross Street - Eye
Cuckoo Close - Yaxley
Cunningham Drive - Eye
Dale Hill - Wetheringsett Cum Brockford
Daniel Gardens - Eye
Deadmans Lane - Stoke Ash
Deben Rise - Debenham
Debenham Road - Kenton
Debenham Road - Mickfield
Debenham Road - Winston
Dove Close - Debenham
Drake Road - Sudbury
Dublin Road - Occold
Dublin Road - Rishangles
Earl Soham Road - Bedfield
Elizabeth Way - Eye
Elm Road - Sudbury
Eye Road - Kenton
Eye Road - Occold
Eye Road - Yaxley
Fen View - Thorndon
Field Way - Debenham
First Avenue - Sudbury
Gainsborough Road - Sudbury
Gainsborough Street - Sudbury
Gaol Lane - Sudbury
Gardeners Road - Debenham
Gaye Crescent - Eye
Girling Street - Sudbury
Gloucester Way - Sudbury
Gracechurch Street - Debenham
Grasshopper Lane - Stoke Ash
Greenlands - Bedfield
Greensleeves - Debenham
Grosvenor Road - Sudbury
Grove Lane - Ashfield Cum Thorpe
Hakluyt Close - Wetheringsett Cum Brockford
Hall Lane - Yaxley
Hall Road - Bedingfield
Hall Road - Thorndon
Harris Court - Debenham
Haygate - Eye
Hayward Close - Eye
Henniker Road - Debenham
Henry Street - Debenham
Hestley Green - Thorndon
High Street - Debenham
High Street - Thorndon
Highfield - Eye
Highview Close - Sudbury
Hillside Road - Sudbury
Hitcham Road - Debenham
Hockey Hill - Wetheringsett Cum Brockford
Hoxne Road - Eye
Ingrams Well Road - Sudbury
Inkerman Row - Sudbury
Ipswich Road - Stoke Ash
Ipswich Road - Yaxley
Jervis Close - Eye
Kenton Road - Debenham
Knights Close - Debenham
Lambseth Street - Eye
Lancaster Road - Sudbury
Langton Green - Eye
Langton Grove - Eye
Langton Park - Eye
Laxton Close - Debenham
Leys Lane - Yaxley
Little London Hill - Debenham
Lock Close - Debenham
Lombardy Road - Sudbury
Long Green - Bedfield
Low Road - Kenton
Low Road - Monk Soham
Lowgate Street - Eye
Lyon Close - Yaxley
Magdalen Street - Eye
Maple Close - Yaxley
Maple Way - Eye
Melford Road - Sudbury
Melford Road - Sudbury
Mellis Road - Yaxley
Mill House View - Sudbury
Mill Lane - Thorndon
Mill Lane - Wetheringsett Cum Brockford
Mill Road - Occold
Millfield - Eye
Millside - Yaxley
Moat Farm Meadow - Thorndon
Nelson Gardens - Eye
Nelson Road - Sudbury
New Street - Sudbury
Norwich Road - Stonham Parva
Norwich Road - Thwaite
Oak Crescent - Eye
Oak Lawn - Eye
Oakfields - Monk Soham
Old Brew House Court - Eye
Old Ipswich Road - Yaxley
Old Norwich Road - Yaxley
Old Rectory Gardens - Occold
Orchard Close - Eye
Orchid Close - Debenham
Otters Holt - Debenham
Pages Green - Wetheringsett Cum Brockford
Pains Hill - Stonham Parva
Park Lane - Eye
Parkwood Drive - Sudbury
Pembroke Place - Sudbury
Pettaugh Road - Winston
Pine Close - Eye
Pippin Way - Debenham
Pitmans Corner - Wetheringsett Cum Brockford
Prince Street - Sudbury
Priory Road - Sudbury
Raedwald Way - Debenham
Redlingfield Road - Occold
Road Near The Church - Aspall
Rochester Way - Sudbury
Roman Way - Stoke Ash
Rye Hill - Great Cornard
Sackvylle Street - Debenham
Saxon Close - Debenham
School Road - Bedfield
School Road - Monk Soham
Second Avenue - Sudbury
Shepherds Croft - Kenton
Simon Theobald Close - Sudbury
Soers Close - Thorndon
Southolt Road - Bedfield
Sparrow Court - Debenham
St Andrews Mead - Mickfield
St Bartholomews Lane - Sudbury
Stanwell Green - Thorndon
Station Road - Wetheringsett Cum Brockford
Stoke Road - Thorndon
Stonham Road - Mickfield
Stuarts Drive - Great Cornard
Tannington Road - Bedfield
The Appletrees - Eye
The Butts - Debenham
The Causeway - Occold
The Croft - Sudbury
The Green - Monk Soham
The Green - Winston
The Rookery - Eye
The Street - Ashfield Cum Thorpe
The Street - Bedingfield
The Street - Occold
The Street - Stoke Ash
The Street - Thorndon
The Street - Yaxley
Thornham Road - Yaxley
Thwaite Road - Thorndon
Trafalgar Road - Sudbury
Tudor Court - Occold
Tudor Green - Sudbury
Tuffs Road - Eye
Tyes Corner - Bedfield
Upper East Street - Sudbury
Victoria Hill - Eye
Walnut Tree Lane - Sudbury
Wardlaw Court - Debenham
Warnes Meadow - Bedfield
Weavers Lane - Sudbury
Wellington Road - Eye
Wells Way - Debenham
Wetheringsett Road - Mickfield
Wheelwright Close - Yaxley
Wickham Road - Thwaite
Yaxley Road - Eye |
| Business waste |
Service up to date |
| Clinical waste |
Service up to date |
| Glass |
Service up to date |
Report a missed collection
We are unable to make a return if:
- our bin collection advice was not followed. (For example, if you did not put the correct bin out by 6.30am)
- your bin contained non-accepted items
- black sacks left by the bin were not taken
- the bin has been refilled
- your bin was only partially emptied. Please make sure no items are lodged, or stuck in the bin, so it can be fully emptied next time
Please note that crews will log if there was a reason why they couldn't empty a bin. Dustcart camera footage may be viewed to check if the collection was actually missed, or whether the bin was out, before a return can be made.
Missed collections must be reported to us within two working days of it being missed.
Report a missed collection
Once you've submitted your report, please continue to leave your bin out and we will aim to make a return within five working days.
We will only contact you if we need further information, or the crew recorded a reason as to why the bin was not emptied.
How we use your information
If you would like to know how our Waste Services team use any personal information you provide us, please read our privacy notice.
