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Housing performance, reports and plans

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We publish our reports and plans, alongside information about our performance as a housing service, so that our tenants can see how we are performing on the things that matter most to you.

We want you to know that:

  • your views are taken into consideration when we deliver housing services
  • you have access to information that you need to challenge us
  • you are always at the centre of our decision-making
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Our Housing Performance Dashboard

Each quarter, we provide a report to members, senior leadership and tenants with a clear view on performance in relation to our landlord service, including our Tenant Satisfaction Measure (TSMs) results. It includes a Red, Amber, Green status and evidences we are delivering our outcomes required within the Regulator for Social Housing's Consumer Standards.  

Read the Council Housing Assurance Report

If you have any questions or comments, please email tenant.engagement@baberghmidsuffolk.gov.uk

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Our annual reports

Each year, we publish an annual report about our housing service. The report provides an update on what we have accomplished.

Access the links below to read our reports in full:

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Housing Revenue Account Business Plan

We have to produce and develop a 30 year Housing Revenue Account Business Plan.

The plan considers how much money we expect to receive from rents and other sources, and how we will spend that money.

 

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