We're trying to improve the way that we respond to your needs by using digital services.
You can use our online forms to pay, report and apply for things 24 hours a day. Our online forms allow us to serve you better by asking all the necessary questions. Note that all Development Management / Planning enquiries are charged for, and must be made using the appropriate online forms.
However, if you would like to contact us directly:
Phone 0300 1234000 (from 8.45am) to be connected to any council service.
Please note information on call charges.
When calling the above number, please select:
For emergency repairs to council properties or to report dangerous structures: 0808 168 7794
For business rates: 01473 433851
To make a payment: 0845 372 4112
For a text mobile service for hard of hearing customers: 07827 842833
If you have a need to visit Suffolk County Council's main office (Endeavour House), the address and information about visitor facilities is available here.
Our mailing address is:
Babergh and Mid Suffolk District Councils
8 Russell Road
Ipswich IP1 2BX
Use our website feedback form to report technical issues with our website.
To find your councillor, visit our councillor information area.
Visit the Suffolk County Council website for assistance with highways, education or social care matters.
If your query concerns public rights of way, please use Suffolk County Council's dedicated online reporting tool for public rights of way.