Cheque processing
We are unable to process outstanding cheques this week (10-16 November). The backlog will be processed from 17 November. Thank you for your patience.
Manage your tenancy
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End your tenancy
If you want to end your tenancy, you must give at least four weeks notice (Monday to Sunday). Your tenancy must end on a Sunday.
During your notice period, we will need to visit the property to carry out an inspection. We will confirm a date and time with you.
Before you move out, you must make sure that your home is clean, tidy and fit to rent to somebody else. You will also need to pay any outstanding rent or other charges, if any.
You can give us your notice via our online form:
If you prefer, you can download and complete our Notice to Quit form instead.
You must return your front door key to us on or before your tenancy end date (but no later than 12pm on the following day).
Any remaining keys can be left in a kitchen drawer. Please email voids@baberghmidsuffolk.gov.uk to let us know.
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Add a joint tenant
You may want to share the responsibility of your tenancy with someone who lives with you.
If you meet the applicable criteria to apply for a joint tenancy, please complete our online form:
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Remove a name from a tenancy
If you move out of a property, but do not remove your name from the tenancy, you are still liable for rent payments, or any breaches of your tenancy agreement.
You are not able to look for alternative Council housing, whilst you are named as a joint tenant on another tenancy.
Please read our Removing a name from a joint tenancy (joint to sole) leaflet for more information.
You are able to remove a name from a joint tenancy via our online form:
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Transfer your tenancy (by assignment)
If you are moving house, you can apply to assign (transfer) your tenancy to a qualifying person who has lived with you for at least one year.
Please read our Transferring your tenancy to another person (by assignment) leaflet for more information.
The prospective tenant will need to join the housing register.
You are able to transfer your tenancy (by assignment) via our online form:
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Report a death or succession
Four full weeks notice (Monday to Sunday) is needed to end a tenancy. A discretionary two weeks may be taken if you are an executor of a will who is acting on behalf of a sole tenant who has died.
For us to honour this shorter notice period, you will need to provide proof (for example, probate, a letter of administration, or a copy of the will which confirms your role as executor).
You should be aware that any housing benefit that a tenant was entitled to ends on the date of death. Any rent arrears left at the end of the tenancy are charged to the deceased tenant’s estate.
If you would like to notify us of a tenant's death and complete the termination of tenancy form (if appropriate), please complete our online form:
If a tenant dies and leaves someone else living in the home, they may be able to take over the tenancy. This is known as a succession.
A secure periodic tenancy can only be transferred once. If you wish to notify us of a tenant's death and apply for succession, please complete our online form above.
If a tenant dies and there is no other person living in the property, you will need to give notice to end the tenancy.
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Other tenancy changes
If you wish to make any other changes, you will need to write to us.
Please email tenancy.management@baberghmidsuffolk.gov.uk with your request. Make sure that you include any supporting documents (such as a marriage certificate, deed poll or birth certificate).
We may contact you to request further information.
Once we have processed your application, we will let you know of the outcome in writing.
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