Our online Landlord Portal
If you receive Housing Benefit on behalf of your tenant/s, the only way to view your Housing Benefit payments and award letters is online.
You must register for an online account if you have not already done so.
An online account will allow you to view and download current and historic payment details, letters and information on Discretionary Housing Payments.
You will receive an email when new letters are available to view.
Register for the Landlord Portal
To register complete the applicable form below. You will then receive two emails containing your username and temporary password for the Portal.
You will need to provide:
- Your Landlord reference (shown on previous Landlord Schedules)
- An e-mail address so that we may contact you and send you updates about changes to the Portal
- A daytime telephone number
If you experience any problems registering, please email our Systems Team for technical support.
If you have tenants in the Babergh and Mid Suffolk District Councils areas, you will be required to register separately for each one and have individual logins.