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Home > Waste > Missed collections

Missed collections

We collect more than 100,000 bins across the districts every week.

Sometimes, collections can be delayed by factors out of our control.

This includes; roadworks, vehicle breakdowns, crew sickness, severe weather and parked cars preventing safe access.

To avoid a missed collection, check what should go in your bins. If a bin contains unacceptable items, it will not be emptied.

Please also ensure that your bin is out by 6:30am on your collection day and you follow our bin collection advice.

Before reporting a missed collection

Check below for known delays in your area.

If your road is listed below, it means we are already aware that you haven't had a collection.

If this is the case, please don't report it, but leave your bin out and we'll collect it as soon as possible.

Refuse collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Recycling collections

Babergh

  • Service up to date

Mid Suffolk

  • Cardinalls Road - Stowmarket (Roadworks)
  • Crown Street - Stowmarket (Roadworks)
  • Dennys Hill - Mendham (Roadworks)
  • Hall Road - Mendham (Roadworks)
  • Ipswich Road - Needham Market (Parked Cars)
  • Mill Lane - Mendham (Roadworks)
  • Sconch Beck Road - Mendham (Roadworks)

 

  • Ash Close - Bacton
  • Bacton Green - Bacton
  • Bacton Road - Haughley
  • Base Green - Wetherden
  • Beech Lane - Wetherden
  • Birch Avenue - Bacton
  • Broad Road - Bacton
  • Broad Road - Cotton
  • Cedar Close - Bacton
  • Church Road - Bacton
  • Church Street - Wetherden
  • Church View - Bacton
  • Clay Lane - Bacton
  • College Road - Wyverstone
  • Combs Wood Drive - Stowmarket
  • Cow Green - Bacton
  • Crawford Close - Wetherden
  • Earls Green - Bacton
  • Earls Green - Wyverstone
  • Earls Green Road - Bacton
  • Earlsbrook - Bacton
  • Elm Way - Bacton
  • Fir Tree Lane - Haughley
  • Grapes Farmyard - Bacton
  • Haughley Green - Haughley
  • Haughley New Street - Haughley
  • Hillside - Stowmarket
  • Mill Road - Wyverstone
  • New Bells Lane - Haughley
  • New Street - Haughley
  • North Close - Bacton
  • Oakfield Close - Bacton
  • Oakfield Road - Bacton
  • Pine View - Bacton
  • PLASHWOOD ROAD - WETHERDEN
  • Poplar Hill - Stowmarket
  • Pound Hill - Bacton
  • Pound Hill Close - Bacton
  • Pretyman Avenue - Bacton
  • Rectory Road - Bacton
  • School Meadow - Stowmarket
  • Shelley Way - Bacton
  • St Marys Close - Bacton
  • Stowmarket Road - Wetherden
  • Tailors Green - Bacton
  • The Close - Haughley
  • The Street - Bacton
  • Turkeyhall Lane - Bacton
  • Wassicks Lane - Haughley
  • West View - Bacton
  • Wetherden Road - Haughley
  • Woodward Avenue - Bacton
  • Wyverstone Road - Bacton

Garden waste (brown bin) collections

Babergh

  • Nayland with Wissington  (Roadworks)

Mid Suffolk

  • Cedars Close - Thurston (Roadworks)
  • Furlong Close- Elmswell (Roadworks)
  • Hollow Lane - Thurston (Roadworks)
  • Ixworth Road - Thurston (Roadworks)
  • Lea Road - Elmswell (Roadworks)
  • Little London - Combs (Roadworks)

 

  • Bildeston Road - Offton
  • Black Barn Close - Somersham
  • Brook Way - Somersham
  • Castle Lane - Offton
  • Castle Meadow - Offton
  • Castle Road - Offton
  • Chapel Lane - Somersham
  • Church Close - Somersham
  • Church Lane - Somersham
  • Derrick Hill - Willisham
  • Elmsett Road - Offton
  • Flowton Road - Somersham
  • Hadleigh Road - Somersham
  • Hall Lane - Somersham
  • High Hall Road - Nettlestead
  • Ipswich Road - Offton
  • Lower Coney Grove - Offton
  • Main Road - Nettlestead
  • Main Road - Somersham
  • Main Road - Willisham
  • Mill Lane - Somersham
  • North Acres - Willisham
  • Princes Gardens - Somersham
  • Springfield Road - Somersham
  • St Marys Close - Offton
  • Stocks Hill - Somersham
  • Strawberries Lane - Willisham
  • Tye Lane - Willisham
  • Watering Close - Somersham
  • Wentworth Close - Nettlestead
  • Willisham Hall Road - Willisham
  • Windmill Close - Somersham

Trade waste collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Clinical waste collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Glass collections

Babergh

  • Service up to date

Mid Suffolk

  • Service up to date

Report a missed collection

Missed collections must be reported to us within two working days of the collection date.

Once we've received your report, please continue to leave your bin out, and we'll aim to make a return within five working days.

Report a missed collection