Missed collections
We collect more than 100,000 bins across the districts every week.
Sometimes, collections can be delayed by factors out of our control. Examples include roadworks, vehicle breakdowns, crew sickness, severe weather or parked cars preventing safe access.
To avoid a missed collection, check what should go in your bins. If a bin contains unacceptable items, it will not be emptied.
Please ensure that your bin is out by 6.30am on your collection day and that you follow our bin collection advice.
Before reporting a missed collection
Check below for known delays in your area.
If your road is listed below, it means we are already aware that you haven't had a collection.
If this is the case, please don't report it, but leave your bin out and we'll collect it as soon as possible.
- Refuse collections
- Recycling collections
- Garden waste (brown bin) collections
- Trade waste collections
- Clinical waste collections
- Glass collections
Refuse collections
Babergh
Service up to date
Mid Suffolk
Service up to date
Recycling collections
Babergh
Service up to date
Mid Suffolk
- Blacksmiths Way (part of road) - Elmswell (Parked Vehicle)
- Bury Road - Felsham (Roadworks)
- Procession Way - Elmswell
- Spring Row - Stowmarket
- Unity Road - Stowmarket
Garden waste (brown bin) collections
Babergh
- Green Oak Glade - Pinewood (Parked Vehcile)
Mid Suffolk
Service up to date
Trade waste collections
Babergh
Service up to date
Mid Suffolk
Service up to date
Clinical waste collections
Babergh
Service up to date
Mid Suffolk
Service up to date
Glass collections
Babergh
Service up to date
Mid Suffolk
Service up to date
Report a missed collection
Missed collections must be reported to us within two working days of it being missed.
Once we've received your report, please continue to leave your bin out, and we'll aim to make a return within five working days.
Report a missed collection