Access my account

You can access information on your Council Tax account or Business Rate account. 

Council Tax payers:

Note: If you registered before 31/8/18, you will need to re-register to use our recently updated version of MyAccount

Without registering you can:

• Set up or amend your direct debit
• Tell us if you are moving in or out of the area
• If you are a landlord, tell us about tenancy changes
• Search for a Council Tax band
• Apply for discounts and exemptions

If you register an account, you can also:

• Check your balance, see instalments due and payments received
• Update your contact details
• See bills
• See reminders/summons issued
• See any associated Council Tax Reduction claim information
• See any associated Housing Benefit claim information if you are also receiving Council Tax Reduction

Access my Babergh account

Access my Mid Suffolk account

Business rate payers:

You will have received a business rates bill that shows the name of the ratepayer. If the ratepayer’s name on your business rates account contains an ampersand (&) you will not be able to use this online service. Please use an alternative method to contact us – email:- business.rates@ipswich.gov.uk or telephone:- 01473 433851

Note: If you registered before 1/10/18, you will need to re-register to use our recently updated version of MyAccount

Without registering you can:

• Set up a direct debit

If you register an account, you can also:

• View your account summary and balance, instalments due and payments received
• Update your contact details

Access my Babergh account

Access my Mid Suffolk account

Housing Benefit claimants not liable for Council Tax:

You cannot view your benefit claim details unless you have a Council Tax account you are receiving Council Tax Reduction.

For more information about a Benefit Decision Notice, read our explanatory notes:

Babergh District Council Benefit Decision Notice explanatory notes

Mid Suffolk District Council Benefit Decision Notice explanatory notes