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Council Tax Help

We understand that in these challenging times, many people might be finding it hard to keep up with their Council Tax payments. Extra help is available.

Council Tax Reduction (CTR) helps towards paying Council Tax. It is now a local reduction scheme decided by local councils and is not a benefit payment. Any CTR you are awarded will reduce the amount of Council Tax you have to pay.  You could receive help if you are on a low income, if you are working and in addition to any Universal Credit you may be entitled to.

Use our calculator to find out if you qualify for Council Tax Reduction 

Spread your payments

To make your bill more affordable during this difficult time you can change your payment plan from 10 to 12 monthly instalments.

Change your payment plan online

£150 Energy Rebate

Information on how the Rebate payment will be made and who is eligible

Change your direct debit

You can change when your direct debit comes out. Select whether you want to pay on the 1st, 8th, 15th or 22nd of the month.

Amend your existing Direct Debit arrangement online

If you are struggling and can’t pay your next Council Tax instalment or have any other concerns, please complete our online enquiry form