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Housing performance, reports and plans

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We publish our reports and plans, alongside information about our performance as a housing service, so that our tenants can see how we are performing on the things that matter most to you.

We want you to know that:

  • your views are taken into consideration when we deliver housing services
  • you have access to information that you need to challenge us
  • you are always at the centre of our decision-making
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Our Housing Performance Dashboard

Our Housing Performance Dashboard provides tenants with information about our performance. Its aim is to help you understand how we - your Council, and landlord - are performing in areas that are important to you and your home.

The areas we include within the dashboard were decided following feedback we received from tenants.

The dashboard is updated monthly, and then published once a year. Some of the things it includes are:

  • the number of repairs completed
  • the number of outstanding repairs
  • the number of complaints received

Download our latest Housing Performance Dashboard

The data within the Dashboard is scrutinised by our Tenant Board.

If you have any questions or comments, please email tenant.engagement@baberghmidsuffolk.gov.uk

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Our annual reports

Each year, we publish an annual report about our housing service. The report provides an update on what we have accomplished.

Access the links below to read our reports in full:

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Housing Revenue Account Business Plan

We have to produce and develop a 30 year Housing Revenue Account Business Plan.

The plan considers how much money we expect to receive from rents and other sources, and how we will spend that money.

 

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