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Report a repair
It's quick and easy to report a repair, by using our online system.
During normal working hours (Mon-Fri, 9am-5pm), emergency repairs should be reported by calling 0300 123 4000.
Outside normal working hours (after 5pm during the week, or at weekends), emergency repairs should be reported by calling 0808 168 7794.
You can also check likely timescales for your repair.
Report a repair (online form)