Telephone payments on Thursday 22 January
We will not be able to take payments over the telephone on Thursday 22 January 2026. This is due to essential system maintenance. We apologise for the inconvenience.
View your online account
If you have an online Council Tax account, you are able to view your benefits claim online, too.
If you have not yet registered for this service, you will need your Council Tax account reference number. This number is eight digits long and will begin with the number '5'.
What you can access, once registered
For Benefits
- View Council Tax Reduction and Housing Benefit claim information
For Council Tax
- Opt in for e-billing
- Check your balance, see instalments due and payments received
- Update your personal details
- View bills online (or print them, when you need them for proof or evidence)
- Access issued reminders and summons
- Get 24/7 access to your account
- Set up a Direct Debit
- Change your address, or tell us you're moving
- Search for a Council Tax band
- Apply for discounts and exemptions
For landlords
- Tell us about tenancy changes
Help with your account
Please try to resolve your query using our online help form. If your issue remains unresolved, you'll be given the option to contact us.