Please wait until 5.30pm on your collection day to report a missed collection.
We collect over 200,000 bins across the districts every week. Sometimes, collections can be delayed due to dustcart breakdowns, severe weather, or crew sickness. Or, the bins could not be accessed because of roadworks or parked vehicles.
Delayed collections
The table below lists any known delays to our collection services. We update this table every working day.
If your road/area is listed, it means that we are already aware that you haven't had a collection. Therefore, please do not report a missed collection.
Instead, continue to leave your bin out. We will empty it as soon as possible.
| Type of collection |
Status/delays |
|
Food waste (grey bin)
|
Little London - Combs (Road Closed)
Oriel Close - Great Cornard
St Andrews Road - Great Cornard
TILLER CLOSE - BADWELL ASH
|
|
Refuse/general rubbish (black bin)
|
BAR CLOSE - THURSTON (Roadworks)
HAYLEY CLOSE - THURSTON (Roadworks)
Anglers Avenue - Brantham
AUBREY DRIVE - CHILTON
Aubrey Drive - Sudbury
BEXFORD WAY - BRANTHAM
BRAMLEY CLOSE - CHILTON
BRINKMAN ROAD - SUDBURY
BRUNTONS CLOSE - SUDBURY
CHAFFINCH CLOSE - LONG MELFORD
Church Lane - Brantham
CROSSBOW AVENUE - SUDBURY
DISCOVERY CLOSE - CHILTON
DREW FIELD - SUDBURY
DUNNOCK CLOSE - LONG MELFORD
FALSTAFF WAY - CHILTON
FAWCETT ROAD - CHILTON
FIELDFARE CLOSE - LONG MELFORD
FISHERS AVENUE - BRANTHAM
FORTRESS WAY - SUDBURY
GOLDFINCH CLOSE - LONG MELFORD
GREENSLEEVES ROAD - CHILTON
GRENADIER AVENUE - CHILTON
HERMANN PLACE - SUDBURY
HOWGATE CLOSE - CHILTON
Ipswich Road - Brantham
JACKSON PLACE - SUDBURY
Jimmys Lane - Brantham
JONAGOLD CLOSE - CHILTON
KATY CLOSE - CHILTON
Keeble Road - Brantham
KITE PLACE - SUDBURY
New Mill Lane - Brantham
OPENSHAW ROAD - SUDBURY
PIONEER WAY - BRANTHAM
PRETTY WAY - CHILTON
PROBERT DRIVE - BRANTHAM
REDWING CLOSE - LONG MELFORD
RENDELL CLOSE - CHILTON
RIDLEY ROAD - CHILTON
ROBIN CLOSE - LONG MELFORD
ROLEY ROAD - SUDBURY
ROYAL GALA DRIVE - CHILTON
RUNWAY - SUDBURY
RYDER WALK - CHILTON
RYDER WALK - SUDBURY
SHUTTLE CLOSE - CHILTON
SHUTTLE CLOSE - SUDBURY
SISKIN CLOSE - LONG MELFORD
SKYLARK WAY - LONG MELFORD
SPARTAN CLOSE - CHILTON
SPILL WALK - BRANTHAM
St Marys Close - Chilton
STARLING CLOSE - LONG MELFORD
Station Road - Long Melford
STOREYS ROAD - BRANTHAM
Swan Street - Boxford
The Chase - Brantham
THE SQUARE - SUDBURY
The Street - Brantham
THROWSTER DRIVE - SUDBURY
TUFNELL GARDENS - CHILTON
VANNERS ROAD - SUDBURY
Waldingfield Road - Chilton
WARDLE CLOSE - BRANTHAM
WARNER WALK - SUDBURY
Wiston Road - Nayland with Wissington
|
| Recycling (blue or blue-lidded bin) |
Maldon Court - Great Cornard (Parked Cars)
Winchester Close - Stowmarket (Roadworks)
Bacton Green - Bacton
Base Green - Wetherden
BASE GREEN ROAD - WETHERDEN
Beech Lane - Wetherden
Church Street - Wetherden
Crawford Close - Wetherden
Fir Tree Lane - Haughley
Haughley Green - Haughley
Haughley New Street - Haughley
New Bells Lane - Haughley
PLASHWOOD ROAD - WETHERDEN
Rectory Road - Bacton
Stowmarket Road - Wetherden
The Close - Haughley
Wetherden Road - Haughley
|
| Paper and card (green-lidded bin) |
ABBEYFIELDS - HAUGHLEY (Parked Cars)
High Street - Rattlesden (Roadworks)
Jacobs Meadow - Rattlesden (Roadworks)
|
| Garden waste (brown bin) |
Cottesford Close - Hadleigh (Parked Cars)
Hascot Hill - Battisford (Roadworks)
Ladbrook Close - Elmsett (Roadworks)
Mill Lane - Elmsett (Roadworks)
Whatfield Road - Elmsett (Roadworks)
MALTINGS MEADOW - ELMSETT (Roadworks)
|
| Clinical waste (yellow bin) |
Service up to date
|
Report a missed collection
We are unable to make a return if:
- our bin collection advice was not followed. (For example, if you did not put the correct bin out by 6.00am)
- your bin contained non-accepted items
- black sacks left by the bin were not taken
- the bin has been refilled
- your bin was only partially emptied. Please make sure no items are lodged, or stuck in the bin, so it can be fully emptied next time
Please note that crews will log if there was a reason why they couldn't empty a bin. Dustcart camera footage may be viewed to check if the collection was actually missed, or whether the bin was out, before a return can be made.
Missed collections must be reported to us within two working days of it being missed.
Report a missed collection
Once you've submitted your report, please continue to leave your bin out and we will aim to make a return within five working days.
We will only contact you if we need further information, or the crew recorded a reason as to why the bin was not emptied.
