Please wait until 5.30pm on your collection day to report a missed collection.
We collect more than 100,000 bins across the districts every week.
Sometimes, collections can be delayed due to dustcart breakdowns or crew sickness. Or, the bins could not be accessed because of roadworks or parked vehicles.
Delayed collections
The table below details any known delays to our collection service. We update this table every working day.
If your road/area is listed, it means we are already aware that you haven't had a collection. Therefore, please do not report a missed collection.
Instead, continue to leave your bin out. We will empty it as soon as possible.
| Type of collection |
Status/delays |
| Refuse (general rubbish) |
Jervis Close - Eye (Roadworks)
Morris Way - Needham Market (Parked Vehicle)
Bayles Way - Stradbroke
Brundish Road - Wilby
Cedar Close - Stradbroke
CEMETERY CLOSE - GREAT BLAKENHAM
Chantala Close - Stradbroke
Chequers Rise - Great Blakenham
Church Close - Wilby
Church Road - Wilby
Crown Corner - Brundish
Dennington Road - Brundish
Farriers Close - Stradbroke
Forum Close - Great Blakenham
Framlingham Road - Brundish
Hood Drive - Great Blakenham
Keytes Way - Great Blakenham
Knevetts Close - Stradbroke
Marriotts Close - Wilby
Mill Lane - Great Blakenham
St Marys Close - Wilby
Stradbroke Road - Brundish
Tannington Long Road - Brundish
The Street - Brundish
THE THOROFARE - BRUNDISH
Wainwright Gardens - Great Blakenham
Whites Close - Stradbroke
Wilby Road - Stradbroke
Wooten Green - Wilby
|
| Recycling |
Hadleigh Road - Somersham (Road Closed)
Heath Close - Hessett (Roadworks)
Heath Road - Woolpit (Roadworks)
Heath Road - Hessett (Roadworks)
Hunston Road - Badwell Ash (Roadworks)
Le Grice Gardens - Badwell Ash (Roadworks)
Old Paper Mill Lane - Claydon (Parked Vehicle)
Acacia Road - Wenham Magna
Aveley Hall Lane - Assington
Beehive Close - East Bergholt
Bells Meadow - Raydon
Benton End - Hadleigh
Benton Street - Hadleigh
Brett Green - Layham
Carders Close - Hadleigh
Cats Lane - Great Cornard
Cats Lane - Sudbury
Chilton Court - Sudbury
Chilton Lodge Road - Sudbury
Church Close - Wenham Magna
Church Lane - Wenham Magna
Church Road - Stratford St Mary
Clopton Gardens - Hadleigh
Cock Street - Leavenheath
Colchester Road - Assington
Cornard Road - Sudbury
Dedham Road - Stratford St Mary
Donkey Lane - Stratford St Mary
Dunningham Drive - Raydon
Dunton Grove - Hadleigh
Dyers Lane - Assington
Elm Road - Sudbury
Flatford - East Bergholt
Flatford Lane - East Bergholt
Flatford Road - East Bergholt
Further Street - Assington
Gardeners Close - Layham
Gaston End - East Bergholt
GREENGAGE CLOSE - RAYDON
Hadleigh Road - East Bergholt
Hadleigh Road - Higham
Higham Hill - Raydon
Higham Marsh - Stoke by Nayland
Higham Road - Higham
Higham Road - Stratford St Mary
Hillside Road - Sudbury
Hook Lane - Hadleigh
Hughes Road - East Bergholt
Ingrams Well Road - Sudbury
KING GEORGES CLOSE - RAYDON
London Road - Capel St Mary
Lower Street - Higham
LOWER STREET - STOKE BY NAYLAND
Lucas Road - Sudbury
Martens Lane - Polstead
Mill Lane - Layham
Mill Lane - Polstead
Moores Lane - East Bergholt
Newton Croft - Sudbury
Newton Road - Sudbury
Old Orchard - Layham
Pipkin Hill - Layham
Plough Lane - Leavenheath
Priory Meadows - Hadleigh
Quintons Corner - East Bergholt
Quintons Road - East Bergholt
Raydon Road - Wenham Magna
Raydon Road - Wenham Parva
Rectory Close - Raydon
ROWLAND GARDENS - GREAT CORNARD
School Lane - Stratford St Mary
Stoke Road - Leavenheath
Stuarts Drive - Great Cornard
Sudbury Road - Stoke By Nayland
The Gardens - Raydon
The Row - Wenham Magna
The Street - Raydon
Tinkers Lane - Hadleigh
Tye Road - Stoke by Nayland
Upper Street - Higham
Upper Street - Layham
Water Farm Drive - Raydon
Water Lane - Layham
Watermill Close - Layham
Wenham Lane - East Bergholt
Wenham Lane - Wenham Magna
Wenham Road - Wenham Magna
Windsor Place - Sudbury
Withermarsh Green - Stoke by Nayland
Woodlands Road - Raydon
|
| Garden waste (brown bin) |
Service up to date
|
| Business waste |
Service up to date
|
| Clinical waste |
Service up to date
|
| Glass |
Service up to date
|
Report a missed collection
We are unable to make a return if:
- our bin collection advice was not followed. (For example, if you did not put the correct bin out by 6.30am)
- your bin contained non-accepted items
- black sacks left by the bin were not taken
- the bin has been refilled
- your bin was only partially emptied. Please make sure no items are lodged, or stuck in the bin, so it can be fully emptied next time
Please note that crews will log if there was a reason why they couldn't empty a bin. Dustcart camera footage may be viewed to check if the collection was actually missed, or whether the bin was out, before a return can be made.
Missed collections must be reported to us within two working days of it being missed.
Report a missed collection
Once you've submitted your report, please continue to leave your bin out and we will aim to make a return within five working days.
We will only contact you if we need further information, or the crew recorded a reason as to why the bin was not emptied.
How we use your information
If you would like to know how our Waste Services team use any personal information you provide us, please read our privacy notice.
