Missed collections
We collect more than 100,000 bins across the districts every week.
Sometimes, collections can be delayed by factors out of our control. Examples include; roadworks, vehicle breakdowns, crew sickness, severe weather or parked cars preventing safe access.
To avoid a missed collection, check what should go in your bins. If a bin contains unacceptable items, it will not be emptied.
Please ensure that your bin is out by 6.30am on your collection day and that you follow our bin collection advice.
Before reporting a missed collection
Check below for known delays in your area.
If your road is listed below, it means we are already aware that you haven't had a collection.
If this is the case, please don't report it, but leave your bin out and we'll collect it as soon as possible.
- Refuse collections
- Recycling collections
- Garden waste (brown bin) collections
- Trade waste collections
- Clinical waste collections
- Glass collections
Refuse collections
Babergh
Service up to date
Mid Suffolk
- Blands Farm Close - Palgrave (Roadworks)
- Elms Way - Bacton (Parked Vehicle)
- Monks Path - Elmswell (Parked Vehicle)
- Oakley Field Road - Thurston (Blocked Access)
- Robinsons Mill, The Common - Mellis (Parked Vehicle)
- Access Road from B1078 to The Red House - Ashbocking
- Aspen Close - Claydon
- Fir Tree Lane - Claydon
- Hazel Rise - Claydon
- Rowan Close - Claydon
- Willow Close - Claydon
- Delays to refuse collections on the following roads, which are serviced by a smaller collection vehicle:
- Clovers Court - Stowmarket
- Normandy Close - Stowmarket
- Regent Street - Stowmarket
- Spong Lane - Elmswell
- The Brickfields - Stowmarket
- Union Street East - Stowmarket
- Verneuil Avenue - Stowmarket
Recycling collections
Babergh
- Birch Street - Nayland With Wissington (Roadworks)
- Windmill Close - Great Cornard (Parked Vehicle)
- Almshouse Green - Thorpe Morieux
- Applegate Mews - Great Cornard
- Beales Drive - Brettenham
- Bentley Lane - Belstead
- Blacksmiths Lane - Thorpe Morieux
- Bottle Bridge Road - Wenham Parva
- Brett Rise - Cockfield
- Brettenham Park - Brettenham
- Bridge Street - Alpheton
- Bucks Horn Place - Belstead
- Bucks Horns Lane - Belstead
- Buggs Lane - Brettenham
- Bullswood Lane - Cockfield
- Bury Road - Brettenham
- Bury Road - Cockfield
- Bury Road - Hitcham
- Bury Road - Lavenham
- Bury Road - Shimpling
- Bury Road - Thorpe Morieux
- Butt Road - Great Cornard
- Buttons Green - Cockfield
- Buxhall Road - Brettenham
- Buxhall Road - Hitcham
- California Lane - Hintlesham
- Chapel Hill - Brettenham
- Chapel Lane - Belstead
- Charity Lane - Belstead
- Chattisham Road - Copdock And Washbrook
- Cherrytree Road - Great Cornard
- Church Lane - Cockfield
- Church Lane - Copdock
- Church Lane - Washbrook
- Church Road - Brettenham
- Cockfield Road - Thorpe Morieux
- Cooks Green - Hitcham
- Crowbrook Cottages - Cockfield
- Crowbrook Place - Cockfield
- Dakings Lane - Thorpe Morieux
- Dux Street - Brettenham
- Earls Hall Road - Cockfield
- Elm Lane - Copdock And Washbrook
- Grove Hill - Belstead
- Hawthorn Road - Great Cornard
- Hill Green - Lavenham
- Hollow Road - Copdock And Washbrook
- Holly Lane - Belstead
- Lavenham Road - Cockfield
- Lavenham Road - Thorpe Morieux
- Lindsey Avenue - Great Cornard
- Mackenzie Place - Cockfield
- Maldon Court - Great Cornard
- Mill Farm Place - Belstead
- Moyes Place - Belstead
- Northern Road - Chilton Industrial Estate
- Oakfield Road - Copdock And Washbrook
- Old London Road - Copdock And Washbrook
- Old School Corner - Brettenham
- Old Stone Pit Way - Cockfield
- Perrydown Lane - Cockfield
- Poplar Road - Great Cornard
- Potash Farm - Brettenham
- Raydon Road - Hintlesham
- Shelley Avenue - Great Cornard
- Smithwood Green - Cockfield
- Stows Hill - Cockfield
- Swan Hill - Sproughton
- Sycamore Road - Great Cornard
- The Green - Thorpe Morieux
- The Street - Belstead
- The Street - Brettenham
- The Tye - Alpheton
- Thorpe Green Lane - Thorpe Morieux
- Vauxhall - Wenham Magna
- Wash Lane - Thorpe Morieux
- Washbrook Road - Chattisham
- Wenham Road - Copdock And Washbrook
- Whights Corner - Copdock And Washbrook
- Whitethorn Ley - Thorpe Morieux
- Willow Bridge - Cockfield
- Windsor Green - Cockfield
Mid Suffolk
Service up to date
Garden waste (brown bin) collections
Babergh
Service up to date
Mid Suffolk
- Beech Terrace - Stowmarket (Parked Vehicle)
- Church Lane - Yaxley (Roadworks)
- Ashbocking Road - Henley
- Bells Cross Road - Barham
- Cats Hill - Baylham
- Church Knoll - Baylham
- Church Lane - Baylham
- Church Lane - Henley
- Church Meadows - Henley
- Circular Road - Baylham
- Freeman Avenue - Henley
- Gascoigne Drive - Henley
- Glebe Close - Baylham
- Green View - Baylham
- Henley Road - Akenham
- Lower Street - Baylham
- Main Road - Henley
- Old Hall Close - Henley
- Old Norwich Road - Whitton
- Pearsons Place - Henley
- Pond End - Henley
- Sandy Lane - Barham
- Shrubland Park - Barham
- St Peters Close - Henley
- The Drift - Henley
- The Square - Henley
- Thurleston Lane - Whitton
- Upper Street - Baylham
Trade waste collections
Babergh
Service up to date
Mid Suffolk
Service up to date
Clinical waste collections
Babergh
Service up to date
Mid Suffolk
Service up to date
Glass collections
Babergh
Service up to date
Mid Suffolk
Service up to date
Report a missed collection
Missed collections must be reported to us within two working days of it being missed.
Once we've received your report, please continue to leave your bin out, and we'll aim to make a return within five working days.
Report a missed collection