Customer Access Point, Stowmarket, closed
Due to unforeseen circumstances the Customer Access Point in Stowmarket is currently closed.
For any queries please phone Customer Services on 0300 123 4000 or visit one of our other Customer Access Points
Babergh and Mid Suffolk District Councils are committed to protecting and respecting your privacy. This notice is provided to clarify what information the councils need to collect, store and process when you contact the Building Control team.
For the purposes of data protection, Babergh and Mid Suffolk District Councils are the data controller for the personal information you provide. All personal information is held and processed by Babergh and Mid Suffolk District Councils in accordance with Data Protection legislation.
The councils will process some or all of the following personal data where necessary to perform its tasks:
If you are undertaking construction work, building regulations require that the work is checked and inspected by a building control body to ensure the development is constructed safely. The information that you provide will be used to determine your building regulations application and to contact you in relation to this to arrange inspection of the site during construction. Site inspections will also be undertaken if any breach of building regulations is reported.
The lawful bases for processing your personal data are as follows:
It is important that we hold accurate and up to date information about you in order to assess your needs and deliver appropriate services. If any of your details change please tell us as soon as possible so that we can update your records.
We will not make any decisions about you based on automated processing or send/store your data abroad.
We may be required to share your personal information with other departments within the Council, consultants contracted by us, other local authorities, utility companies, fire safety bodies and the courts. We will check some of the information with other sources to ensure the information you have provided is accurate.
Prescribed information will be entered onto statutory registers which are managed in accordance with the relevant framework; this includes making the information publicly available.
We will not disclose any information to other organisations unless we have a legal duty to release information for the purposes of preventing and detecting fraud or crime.
The councils will only retain your data for as long as necessary. Personal Information provided to us will be kept for a period of up to 15 years after completion of your project and you have received your certificate of completion. After this time, your information will be disposed of. Full details of how long the Council retains information for can be found in our retention policy published on our website.
For further details on how we maintain the security of your information, your rights to access the information we hold on you, including correcting or removing your information, please refer to the Privacy page on our website. Alternatively you can phone our Data Protection Officer: 0300 1234000
You have the right to lodge a complaint with the Information Commissioners Office (ICO) if you are unhappy with the way in which we have processed your personal information.