Private rented accommodation

If you are falling behind with your rent, contact your landlord or mortgage lender as soon as possible to explain your situation and agree a repayment plan. Ensure any payments are affordable and do not offer to pay more than you can realistically afford.  

You should also get advice from trusted organisations if you struggling to afford your mortgage payments: 

If you are already in receipt of Housing Benefit or Universal Credit Housing Element, and are struggling to afford your rent, you may be able to apply for a Crisis and Resilience Fund (CRF) Housing Payment.

View eligibility and apply for CRF Housing Payment

If you are not eligible for a Housing Payment or have had your application declined, you may still be able to get help with your rent through Crisis and Resilience Fund (CRF) Help with Housing Costs.

View eligibility and apply for CRF Help with Housing Costs