Telephone payments on Thursday 22 January
We will not be able to take payments over the telephone on Thursday 22 January 2026. This is due to essential system maintenance. We apologise for the inconvenience.
In January 2024, The Mid Suffolk Plan was agreed at Full Council. The Plan sets out the priorities that we will deliver from 2023 to 2027:
A Delivery Plan will follow, which will set out further detail on how these priorities will be delivered. Our current strategies will be refreshed gradually, so as to reflect these new priorities.
Our refreshed Customer Service Strategy sets out our priorities in ensuring that our customers are at the heart of everything we do.
Our Joint Housing and Homes Strategy sets out our ongoing commitment to meeting and addressing housing challenges across the districts.
Our Joint Homelessness Reduction and Rough Sleeping Strategy sets out our vision to end rough sleeping within our districts.
Our Tenant Engagement Strategy sets out how we will engage with, and empower, residents via our housing function as their landlord - and defines tenant engagement principles and roles.
Our Communities Strategy establishes how we can deliver a coordinated and consistent approach to our leadership - and make use of all resources available - so that those who live and work within the districts feel valued, understood and connected within their community.
Our Wellbeing Strategy sets out how we will:
Our Leisure, Sport and Physical Activity Strategy sets out how we will support the delivery of sport and physical activity services.
Our Carbon Management Reduction Plan sets out to achieve net zero carbon emissions for Babergh and Mid-Suffolk Councils by 2030. In doing so we will enhance the quality of life and well-being for our residents and provide a sustainable economy for businesses.
Our Biodiversity Action Plan sets out how we aim to protect and strengthen plant life and local wildlife in the districts.
We have developed:
which set out our commitment to helping our residents and visitors make sustainable journeys.
Our Parking Strategy outlines both on-street and off-street parking provision for the next 20 years.
Our Economic Strategy delivers sustainable, inclusive growth focused on people, prosperity and place while ensuring we work within sustainable resources and maximise our positive impact on the planet.
Our Culture, Heritage and Visitor Economy Strategy sets out how we will work with stakeholders to create distinctive, welcoming, and vital cultural places and experiences which energise our communities, enterprises and visitors.
Our annual State of the District reports tell the story of our district through data and insight. They provide commentary on the strengths and challenges within Mid Suffolk - and how these are changing over time.
This, alongside data and evidence that we have from across our organisation, shows us which challenges we need to respond to.