REACH Service
REACH is our new service supporting residents and communities to make your homes warmer, more energy-efficient, and cheaper to run.
We provide independent, trusted advice that's tailored to you.
If you would like to know more about how we can help you, please email REACH.team@midsuffolk.gov.uk
Our inbox is monitored Monday to Friday, 8am to 5pm (excluding bank holidays).
You can also phone 01603 430431, if you prefer.
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How we can help you
We can give you free energy advice about:
- understanding your energy use
- how you can reduce the cost of your bills
- ways to keep your home cool during summer months
- ways you can stay warm and comfortable
We can also provide guidance on the following home improvements (retrofit):
- insulation, draught-proofing and ventilation
- heating upgrades and renewable energy
- for rural homes - taking into account local challenges
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Funding and signposting
We can provide you with information about grants and schemes that you may be eligible for, as well as onward referrals to other services.
Our Funding for residents content has information about specific grants and services.
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Our community engagement van
The REACH roadshow van may be coming to an event near you soon!
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What is the REACH roadshow?
The REACH community engagement van is a mobile space that will attend events and host sessions across our district, providing advice and support to our residents.
It will attend events in convenient and accessible locations, where residents can come along and talk to a member of our friendly team.
You will not need to book an appointment.
The van is a confidential space, where we can listen to your needs and provide advice or signposting where appropriate.
With your consent, we can also log your support request and arrange a follow-up call with you.
Invite us to your event
If you're a community group or service, supporting the health and wellbeing of residents in Mid Suffolk, we can attend your event or offer face-to-face support, free of charge.
To discuss, please email REACH.team@midsuffolk.gov.uk or phone 01603 430431.
Where you can find us
We will be attending the following events:
| What | Where | When |
|---|---|---|
| RCC Meeting | Combs | Thursday 13 August |
| Coffee Cake and Chat Days | Michael Burke Wellbeing Centre, Hartismere Hospital, Eye | Friday 14 August |
| RCC Meeting | Wingfield | Tuesday 18 August |
| RCC Meeting | Great Finborough | Wednesday 19 August |
| RCC Meeting | Great Bricett | Thursday 20 August |
| RCC Meeting | Mickfield | Monday 24 August |
| RCC Meeting | Westhorpe | Wednesday 26 August |
| RCC Meeting | Claydon | Friday 28 August |
| RCC Meeting | Mellis | Tuesday 1 September |
| RCC Meeting | Redlingfield | Wednesday 2 September |
| RCC Meeting | Finningham | Wednesday 2 September |
| RCC Meeting | Kenton | Thursday 3 September |
| RCC Meeting | Combs | Thursday 10 September |
| RCC Meeting | Onehouse | Monday 14 September |
| RCC Meeting | Stoke Ash | Tuesday 15 September |
| RCC Meeting | Great Bricett | Thursday 17 September |
| RCC Meeting | Wingfield (if recurring schedule continues) | Friday 18 September |
| RCC Meeting | Bramford | Monday 21 September |
| RCC Meeting | Westhorpe | Wednesday 23 September |
| RCC Meeting | Mickfield | Wednesday 23 September |
| Community lunch | Walsham le Willows | Thursday 24 September |
| Community visit | Badwell Ash | Thursday 24 September |
| RCC Meeting | Claydon | Friday 25 September |
We also attend these Community Cafe events on a regular basis:
| What | Where | When |
|---|---|---|
| Coffee & Cake | Syleham & Wingfield Village Hall | First Tuesday of each month, 10am to 11.30am |
| Coffee, Craft & Chat | Syleham & Wingfield Village Hall | Last Thursday of each month, 1.30pm to 3pm |
| Community Club Coffee Morning | Bedfield & Monk Soham Community Hub | Every Tuesday, 10am to 12pm |